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Decision Making in Times of Stress - Shared screen with speaker view
Meera Chary, Bridgespan
16:00
Please introduce yourselves here! Name, org, location!
Jason Shaad
16:27
Jason Shaad, Charter School Growth Fund, NC
Davina Martin
16:28
Davina Martin, Year Up, Chicago
Meera Chary, Bridgespan
16:32
Hi Karen, from Girls, Inc!
Vanessa Johnson
16:32
Vanessa Johnson, Director of girls inc of YWCA Nashville & Middle TN!
Kate Cochran
16:34
Hi I'm Kate Cochran, Upaya Social Ventures, Seattle and Bangalore
Karen Griner
16:35
Karen, Girls Inc. of Central Alabama
Laurie Sanders
16:36
Laurie Sanders, MedSend Charlotte NC
Lisa Machesky
16:37
Lisa Machesky, Oakland Literacy Council, Metro Detroit
Kelly Shannon
16:38
kelly Shannon, University of Illinois at chicago
Christa Gannon
16:40
Christa Gannon, FLY, Bay Area of California
Catherine Lee
16:41
Catherine Lee, Kamehameha Schools, Honolulu
Meera Chary, Bridgespan
16:41
Hi Lisa!
Nancy Davis
16:42
Nancy Davis (she/her) Portland Oregon
Linlin Liang
16:42
Linlin Liang, United Way Suncoast, Tampa fl
Shyheim Snead
16:42
Shyheim Snead, Obama Foundation, Washington, DC
Mike Curtin
16:43
Mike Curtin, DC Central Kitchen, Washington, DC
GAIL AUGLE
16:43
Gail Augle, Communities In Schools of Chicago
Wendy Lewis
16:43
Wendy Lewis, The Parkinson Council, Philadelphia
Crystal Hill
16:44
Crystal Hill, Urban Institute, DC
Rebecca Coker
16:44
Rebecca Coker, FMA, Oakland, CA
Erin Brooks
16:44
Erin Brooks, Accelerate Institute, Chicago
Sanda Balaban
16:44
Sanda Balaban, YVote/Next Generation Politics, NY
Nicole DelPrete
16:45
Nicole DelPrete, Person Centered Care Services, Staten Island NY!
Cresha Redus
16:46
Oklahoma City
Cathy Leslie
16:47
Cathy Leslie, EWB-USA, Denver
Tracy Nicholson
16:47
Tracy Nicholson, PhD Virginia
Shanice Wilson
16:49
Shanice Wilson, PCCS, Staten Island NY
Liz Chipman
16:49
Liz Chipman Concord, NH
Claude Imbault
16:49
Claude Imbault - San Francisco Parks Alliance
Hillary Burkett
16:50
Hillary Burkett, Youth Villages (Corporate, Memphis, TN)
Randi Hartman
16:50
Randi East Berlin Library Pennsylvania
Eric Arnold
16:51
Eric Arnold, Hale, Boston
Laurie Johnson
16:51
Laurie Johnson, Nonprofit Management Center of the Permian Basin, Midland, TX
Shreya Malena
16:52
Shreya Malena-Sannon from PASE in New York City
Joshua Gilstein
16:52
Joshua Gilstein, Indiana University, Bloomington
Audrey Thomas
16:53
Audrey Thomas, Deborah's Place, Chicago
Nikki Macdonald
16:53
Nikki Macdonald, PhD from Victoria, Canada
Dr. Leisa Herrera
16:55
Dr. Leisa Herrera, New Jersey
Marilyn Neece
16:55
Marilyn Neece, South Asian Helpline and Referral Agency, Artesia, CA
Meera Chary, Bridgespan
16:55
Hi Christa!!
Brady Misustin
16:55
Brady Misustin, Refugee Services Office, Salt Lake City
Robin Fritz
16:55
Robin from Pennsylvania
Rachee Fagg
16:57
Rachel Fagg (Rah-shay) from Philadelphia, PA
Audrey Jacobs
16:59
Audrey Jacobs from Atlanta, GA
Julie Clark
16:59
Julie Clark, Business Volunteers Unlimited, Cleveland, Ohio
Naama Ashkenazi
17:00
Naama Ashkenazi The Rothschild Foundation Israel
Anne Peyton CFRE
17:00
Anne Peyton, Yellow Brick Road, Vermont
Trish Oakes
17:03
Trish Oakes, Willow Creek CA
Kalinda Bogue
17:04
Kalinda Bogue Boulder, CO
Sasha Cooper
17:05
Sasha Cooper, New York
Deneen Bennett
17:06
Deneen from NYC/NJ
Karen Marlatt
17:07
Karen Marlatt, Valley Oak Children's Services, Chico CA
Stefanie Cacciotti
17:07
Stefanie Cacciotti, PCCS, Staten Island NY
Bill Abrams
17:08
Bill Abrams, Trickle Up, New York
Michelle Bemis
17:09
Michelle Bemis, TGR Foundation - A Tiger Woods Charity, California
Tiffany Garcia
17:09
Tiffany Garcia, BCHA, Lauderdale Lakes FL
Karen Singer
17:10
Karen Singer Evanston IL
HELEN BLANCH
17:13
Helen Blanch, Wildwood, FL
Cristina Yanez
17:14
Cristina Yanez, Girls Inc of Orange County, Costa Mesa, CA
Mary Alice Walsh
17:15
Mary Alice Walsh, Ridley Park Library, PA
Loriana Kolb
17:15
Lori Kolb, Educators for Excellence, NY
Emily Zacharczyk
17:16
Emily Zacharczyk, Haverford Township Free Library, Havertown, Pa (suburb of Philadelphia)
James Fong
17:16
Jim Fong, NAAAAP Boston - Boston MA
Susan Weinrich
17:17
Susan Weinrich New York Council of NOnprofits
Pamela Estes
17:19
Pam Estes, Boys & Girls Clubs of Laguna Beach, CA
Nyia Morrison
17:22
Hi Nyia Morrison, Children's Librarian for the Free Library of Philadelphia
Bonnie Wentworth
17:24
Bonnie Wentworth Oakland CA
Carolyn Boyd
17:25
Carolyn Boyd, Chattanooga, TN
Daniel Glidden
17:27
Dan, Westford, MA
Elizabeth Heath
17:27
Liz Heath, Sound Nonprofits, Tacoma, WA
Zachary Lam
17:28
Zach Lam, City College of San Francisco, San Francisco CA
Nanette Wade
17:29
Nanette Wade, Development Centers. Detroit, MI
Terra Harris
17:30
Terra Delaware
Heather Elliott
17:30
Heather Elliott, Addiction Services of Thames Valley, London, Ontario, Canada
Patricia Evans
17:30
Patricia Evans from Vancouver BC Canada
Nancy Owens
17:33
Nancy Owens, Housing Vermont
Tiffany Kehoe
17:33
Tiffany Kehoe S:US long island, NY
Robert Revitte
17:37
Rob Revitte, Maryland Institute College of Art, Baltimore
Carol Mastrofini
17:37
Carol, Lynnwood, WA
Ruth Browne
17:42
Ruth Browne, SD President Ronald McDonald House New York
Anita Teague
17:42
Anita Teague, Community Development Center, Shelbyville, TN
Shauna Klein
17:43
Shauna Klein, UJA Federation of Greater Toronto
Katie Fitzpatrick
17:44
Katie from Upper Moreland Free Public Library
Colleen Flynn
17:52
Colleen Flynn, Aspen Leadership Group, Boston, MA (formerly City Year)
Amy Coughenour
17:57
Amy Coughenour from Cadasta Foundation in Washington DC
LLeweLLyn Cooper
18:00
LLeweLLyn Cooper Leadership for Educational Equity
Alice DonnaSelva
18:02
Alice DonnaSelva, Intentional Endowments Network, Concord, NH
N E
18:03
Nurul, Net Impact Chicago
LLeweLLyn Cooper
18:03
Alabama
Heather Carmichael
18:06
Heather Carmichael, My Friend’s Place, Hollywood CA
Kim Donohue
18:16
Kim, Community Action Center, Pullman, WA
Joe Doctor
18:22
Joe Doctor, National Board for Professional Teaching Standards
Kelvin Turner
18:24
Kelvin Turner, Operation Smile - Virginia Beach, VA
Elizabeth Knowles
18:24
Global Nomads Group, NYC (but I’m in Driggs, ID!)
Tyler Radford
18:27
Tyler Radford, Humanitarian OpenStreetMap Team checking in from New York
Patricia Woods
18:31
Patricia Woods, MedSend, SC
Punky Pletan-Cross
19:04
Punky Pletan-Cross, Hale Kipa, Hawaii
Paige Ponder
19:14
Paige Ponder, CEO, One Million Degrees, Chicago IL
Sarah Schott
19:16
CCT Boston
Mary Walther
19:19
Hello from Houston! Mary Claire Walther with Dini Spheris
randy carey
19:52
randy MedSend chicago
Meera Chary, Bridgespan
20:35
A reminder - we'll share the slides and recording within the next day!
Justine Craig-Meyer
20:41
Justine Craig-Meyer, St. Louis MO
Lee Hart
20:41
Lee Hart, Better Future Forward, Chicago
Ranelle Randles
21:02
Ranelle Randles, Social Venture Partners, Boulder CO
Catherine Fynes
22:16
From Catherine Fynes, Benefactor Group, Columbus, OH
Colleen Brosman, Bridgespan
22:39
yes!
Kevin Thor
22:57
hello all - Kevin Thor, Operation Smile, based in the Philippines/currently in South Dakota
Patricia Evans
23:23
Moving workers home without planning for culture and group dynamics
Pamela Estes
23:31
Chose wrong venue to apply for PPP so ended up missing 1st round funding.
Audrey Thomas
23:35
Decision about who worked from home during crisis and who had to be on site.
Rachee Fagg
23:38
Oversharing some info with my team that caused stress and pressure
Tiffany Kehoe
23:43
we had to make decisions about intakes and it felt all wrong.
Paige Ponder
23:50
Figuring out how to handle PTO and comp time
Amy Coughenour
24:02
we didn’t hold a board meeting or poll the board before applying for the PPP, which they ultimately decided not to accept even though we were approved
Hillary Burkett
24:02
waiting too long to make decisions
Michael Feinstein
24:09
Made the decision not to furlough anyone and use all PPP funds for staff which may limit ability to change staffing going forward
Bonnie Wentworth
24:10
Defaulting to command and control leadership
Bill Abrams
24:19
Deciding who was "essential" and had to come to our office occassionally (E.g., pick up mail & donor checks)
Katie Miller
24:40
Deciding what expenses are still essential vs. which to hold off on during a deliberate spending slowdown
Patricia Evans
24:50
All this focus on HR shortfalls speaks to lack of risk management and having contingency plans in place, e.g. for disaster recovery
Joe Doctor
24:51
Not staffing a clear team for programmatic changes / responses
Britany Binkowski
24:52
Pausing work that should have continued through the crisis
Tanya Lewis
25:21
Very funny!
Kathy Toner
25:24
I like it--the cartoon
Tiffany Kehoe
25:26
Brittany, I feel that one!
Liz Chipman
25:27
levity is always appreciated
Rachee Fagg
25:28
That comic worked. Very funny
Anita Teague
25:29
the cartoon is so true...lol! When I am awake, I am stressed!
Elizabeth Heath
25:30
Good giggle
Bonnie Wentworth
25:31
I like the use of humor here
Bonnie Wentworth
25:38
it normalizes this
Lyn Hakeem
25:38
Lyn Hakeem, Louisiana
Katie Fitzpatrick
25:41
Levity works for me!
Nyia Morrison
26:09
Hi Colleen you are breaking up and Meera appears to be talking but I cannot hear her.
Cresha Redus
26:23
no break up on my end
Doris Basler
26:28
Hi Nyia - sounds seems to be working fine for me
Alice DonnaSelva
26:47
Time management decisions have been less effective
Mary Ellen Miller
26:55
no sound problem here
Colleen Brosman, Bridgespan
27:00
Hi Nyia, thanks. i'm not speaking right now - do you want to try joining the audio through your phone?
Nyia Morrison
27:32
I can hear Meera now.
Michele Broemmelsiek
28:29
Having everyone work virtually has escalated our number of meetings. We didn't set in place good ways to manage the burden of increased meetings and emails.
Chris Shannon
29:08
Michele B--same for us!
Julie Clark
29:16
Yes Michele B!!!
Anita Teague
29:24
Michelle B - same here
Audrey Thomas
29:38
Applying quickly for PPP and getting it
Cathy Leslie
29:43
Pivoting business model to cover 19 relevance.
Pamela Estes
29:45
Switched course on PPP and got it on 2nd run.
Michael Feinstein
29:49
Quick pivot to delivering program virtually to continue to support our participants.
Joshua Gilstein
29:50
We decided to give out emergency aid to those that needed it
Cresha Redus
29:50
Moving forward virtually with larger participation in program than before.
Amy Coughenour
29:50
very quick pivoting of services and focus
Patricia Evans
29:52
A decision about how to pursue new business development, taken after lots of collaborative discussion and reflection - not rushing.
Katie Fitzpatrick
29:52
Paying all PT staff even though they are not working
Lisa Machesky
29:52
Quickly choosing remote technology and training volunteers
Katie Miller
29:53
Globally our teams have really been amazing in making an orderly transition to remote working.
Marilyn Neece
29:55
Prioritized our team support and funding
Suzy Bookbinder
29:55
Incredible success in moving to distance learning
Hillary Burkett
29:56
using telehealth
Rachee Fagg
29:56
My team has been very flexible with working from home
Joe Doctor
29:59
Living our "for teachers, by teachers" value in making changes to core program
Erin Brooks
30:00
Moving all summer sessions to virtual classroom format
Nikki Macdonald
30:02
We are seeing unprecedented cooperation between different agencies, governments etc.
Kate Cochran
30:03
A very quick decision to make a fundraiser virtual in early March
Colleen Flynn
30:04
Reaching out to partners to check in with them, make sure we’re in touch, mutually supporting
Chris Shannon
30:06
Providing small stipend to staff to acknowledge additional operational costs they now have to bear.
Pamela Estes
30:07
Switched to virtual programs & services.
Wendy Lewis
30:08
Created a strategic interim team with key leaders of the board.
Ali Knight
30:08
Yep! Pivoting on service delivery; engaging systems partners early
Katie Miller
30:08
Comunication by senior leadership has improved so much during this crisis
Amy Coughenour
30:08
transparency around scenarios
Jennifer Mitchell
30:09
we paused on-site programming before we had to and therefore did not scramble getting technology necessary to wfh into our staff hands.
judie Fien
30:10
persistence in getting PPP; pivoting volunteer services to online and supporting older members to use technology
Randi Hartman
30:13
we are still paying everyone their full pay
Anita Teague
30:15
we made the decision on March 13 to send everyone to work from home until May 1st...already extended it, but glad we set it for a month and a half at the beginning instead of revisiting every 2 weeks
Mary Walther
30:15
Daily emails from our Managing Principal, refocus on connecting and supporting clients
Tiffany Kehoe
30:22
we all worked together well to keep delivering services.
Doris Basler
30:24
offering opportunities for strategic exchange that helped people think beyond what we risk losing - abundance, not just scarcity
Nyia Morrison
30:36
Monthly staff meetings are helpful.
Hillary Burkett
30:37
focusing on deciding things based on actual need of position
Jennifer Mitchell
30:41
consistent compelling communications
Ilene Merlino
30:42
all staff have been kept with full pay
Alice DonnaSelva
30:44
Holding community conversations in place of webinars for our membership, getting access to PPP, decided to step back from daily activities, regroup on short term and long term strategy
Elizabeth Knowles
30:50
Switched to agile planning approach
Mary Ellen Miller
30:51
formed a board committee to review and adjusted, applied quickly for CARE loan (and received), allowed staff to work from home, set up weekly staff/board Happy Hour (30 minutes) to just kick back and visit.
Katie Miller
30:54
Clear and consistent prioritization of safety, wellbeing and continued employment of staff
Patricia Evans
31:01
Love that abundance lens Doris!
Jennifer Mitchell
31:08
pivoting to meet immediate needs of people we serve and also planning for long term remote learning
Michael Feinstein
31:12
Transparent communication with staff.
Randi Hartman
31:16
updates to the board. weekly staff meeting
Patricia Evans
31:30
Keeping the mission front and centre is always a good way to maintain focus
Ilene Merlino
31:47
collaboration on how to serve our students virtually/mobil
ALFREDO ANTHONY
31:49
Bi-weekly updates to the Executive Committee.
Colleen Brosman, Bridgespan
32:15
Thanks for sharing, Etta! Would love to hear examples of how your values informed decision-making, either here or via email (colleen.brosman@bridgespan.org)
Carol Starmack
32:20
Decision to financially support our scholars quickly was important and essential to those women
Etta Heisler
32:33
early in this crisis, we were running our meetings over time a lot. Someone raised the negative impacts that had on people who were coordinating childcare schedules (and privileging folks without children) and so we recommitted to being on time and restructured our meetings to do more problem solving and less updating to use our FaceTime to the most value.
Catherine Lee
32:40
Used pulse surveys to collect real-time data and make adjustments along the way
Chris Shannon
41:09
Assume good intent; own yourself--some of additional team values we have
Camille Ramani
41:12
Guiding principle: Include diverse voices across staff levels and those we serve
Bill Abrams
41:26
can you unpack one of these a bit more. ...i'm not quite following the either/or choices
Patricia Evans
41:34
One guiding principle could be considering the programmatic impact sort and long term - will what you do now strengthen the organization in the longer term, e.g. will you capture the learning to inform future decisions
Etta Heisler
41:37
Sharing guiding principles and core values with our members/constituents really increased their connection and buy in with our mission. It was great for deepening relationships-especially before we ramp up our fundraising efforts.
Amy Coughenour
41:38
I found these very useful and have adapted them to our scenario planning and am using them with staff and board
Cresha Redus
42:07
Include and value diverse voices, don't just include for photo or to check a box
Amy Coughenour
42:49
under financial sustainability we also included managing risk in our decisions
Chris Shannon
43:09
Another we use is "mine for conflict"
Patricia Evans
43:29
Important to not conflate "how we deliver" with the desired result - keep the end in mind
Sophia James
43:56
Across all these principles, I find it important to be intentional with your approach
Amy Coughenour
44:18
always important to frame decisions with principles and values for all stakeholders
Doris Basler
44:24
feminist principles - including 'nothing about us without us'
Etta Heisler
44:44
Also, these guiding principles also have different priorities depending on the decision: We run child care centers, so the protection of our mission piece has been really difficult for us as we look to reopening. We will not reopen if we cannot provide the quality and nature of care that families chose us for, even if it means we are reducing earned revenue.
Meera Chary, Bridgespan
48:32
A very important note from an attendee - lots of folks are disproportionately impacted by crises; BIPOC communities, trans individuals, low-income communities, and others
Meera Chary, Bridgespan
48:38
thank you Eli!
Tiffany Kehoe
48:41
I am finding that some people are very hesitant to make decisions right now. I find it challenging when I see decisions that need to be made, but no one is making them!
Doris Basler
48:48
point on making assumptions etc explicit is important - often, what is NOT said is as/more important as what is not said/ made explicit
Etta Heisler
49:34
Yes! I think urgency is our enemy here. We need to be agile, but rushing doesn’t get us the quality decisions we need.
Sophia James
50:10
On the other side of being hesitant to making decisions, I also notice there are also very rapid decision-making take place in order to be responsive as fast as possible. I find it better to be proactive rather than reactive.
Mary Walther
50:13
Find very helpful beginning conversations with what we are not and what we are deciding. Considering how that might look for the Board I sit on for an independent school
Doris Basler
50:20
sorry of course I meant 'more important than what is said/ made explicit' :-)
Kathy Toner
50:39
something needs to be included I think about the extraordinary level of uncertainty in which decisions are made...this is why decisions and operating assumptions needs to be monitored and adjustments made quickly as possible; that may help w/ the hesitancy to make decisions. Done better than perfect.
shawn kanaiaupuni
50:50
I like this
Kathy Toner
52:06
can you walk through an entire example of how to apply this framework to one hypothetical decision please?
Meera Chary, Bridgespan
52:12
It's coming up next!
Kathy Toner
52:25
great, thanks!
Tanya Lewis
52:39
Good point about one final decision maker
Kathy Toner
53:04
so this framework should be applied once the decision-making process is made clear and the scope of the decision..
Meera Chary, Bridgespan
53:16
There are some frameworks for group decision-making (used judiciously) - e.g., majority or plurality vote, gradients of agreement, etc
shawn kanaiaupuni
53:19
also important to set expectations that everyone needs to stand by and support the decision made
Meera Chary, Bridgespan
53:46
Great point, Shawn - we're going to talk about that in "decision follow-through"
Patricia Evans
54:39
Wouldn't HR recommend and COO approve?
Meera Chary, Bridgespan
54:44
This can certainly apply to any decision-making process - including those involving the board
Kathy Toner
55:03
is there an "approval" role in this? HR for legal? general counsel?
Meera Chary, Bridgespan
55:06
@Patricia - certainly could be for different orgs
Kathy Toner
55:09
I see it now!
Kathy Toner
55:11
sorry
Michael Feinstein
55:52
Do you ensure that this process is transparent? Everyone knows who is providing input, recommending, deciding...
Etta Heisler
56:20
This is a great tool. Some of my department heads have struggled to provide input and this is helpful to explain to them why it is important. Also to clarify what kinds of decisions they can be the decider for and which ones need to go to board or to me as the ED
Sophia James
57:28
This process seems similar to MOCHA
Doris Basler
57:38
we used RAPID in a pre-planning global strategy process and it helped the board to understand its role as 'decision maker' and create the space for staff from across the organisation (and their partners) to provide input and recommend.
Meera Chary, Bridgespan
58:22
MOCHA is another decision-framework: http://www.managementcenter.org/resources/assigning-responsibilities/
Doris Basler
58:23
pre-COVID process - apologies for all the "typos", it is getting late in Nairobi :-)
Tracy Nicholson
58:42
Any decision-making process would have to change based the process. It seems you are suggesting a decision process but in community-based NPOs client services there is a high level of discretion in providing services to clients. I would suspect that clients needs drive decisions during the pandemic.
sheryl jones
58:47
Awesome tool! Very clear and transparent to all stakeholder
Amy Coughenour
01:01:54
so you have a good decision flow chart tool with trigger points?
Meera Chary, Bridgespan
01:03:02
That's exactly right... RAPID = for a decision / point in time, MOCHA = more of a project management tool
Etta Heisler
01:06:45
We have done a lot of “naming” about tension that comes up when people raise issues or concerns that are being perceived by some as annoying or delaying a decision. This helps us just say aloud what is happening and why it is value. e.g. “I know this was difficult because we feel like it is important for us to decide this right now. So-and-so’s questions are really important for us to answer before we move forward so we can understand the long-term impacts of this choice. I really want to thank everyone for taking the extra time to think this through so we can understand our choice fully and make sure it aligns with our principles.”
shawn kanaiaupuni
01:07:09
how do you balance "decision focused meetings" with maintaining social connection and communication needed during these times on a more personal level
Frank Martinelli
01:07:31
Great content! Practical tools! Thankyou. Responding to the Pandemic is reminding us of organizational practices that made great sense before the Pandemic and will make the same great sense in an uncertain future.
Etta Heisler
01:07:47
Also checking in with people at the end of the meeting and in one-on-ones about how it went if the vibe seemed weird.
Stephen Gessner
01:08:33
Decisions need to be grounded in the organization's mission
Etta Heisler
01:08:33
RE: social connection—we have a few opening rituals for our regular meetings (sharing good news, watching a cute animal video, etc.) that allow us to do the relational thing, but make sure it only takes a certain amount of time and not the whole meeting.
shawn kanaiaupuni
01:08:50
protect space. yes. good.
shawn kanaiaupuni
01:09:20
ahhh, yes, thanks for clarifying.
Chris Shannon
01:09:32
Examine decision "attractors," "outliers" and what was expected to be said but not.
N E
01:09:52
It is important to allow adequate time in meetings/ forums for laying the groundwork in an org used to quickie decisions. Yes, rituals can help
Belinda Lyons-Newman
01:10:27
A great workshop. Thank you.
Tanya Lewis
01:11:09
like that…good decision now better than perfect one later
Natalie Collins
01:11:20
Thanks. I will use this to make better decisions.
Doris Basler
01:11:58
point 16 is so important to build/ maintain trust
Chris Shannon
01:12:22
I will think more about proactive communication and not re-opening
Shyheim Snead
01:12:23
Love this. Any thoughts on how to best socialize a less than popular decision once it is closed?
shawn kanaiaupuni
01:12:26
i will review this deck with my leadership team, it's a great refresher and helpful during these times. thanks so much. aloha!
Tanya Lewis
01:12:26
Point 15
Joe Doctor
01:12:27
Decision setup - naming the decision and clarifying roles in advance. important to enable focus in a complicated time!
Patricia Evans
01:12:29
Will definitely use the tool for clarifying roles, so valuable!
Joshua Gilstein
01:12:31
Making the decision best for the organization overall rather than individual units!
judie Fien
01:12:45
appropriate roles, communicating to those impacted and support post decision. thank you for a great workshop[
Sophia James
01:12:50
I think proactive communicating processes and outcomes of decisions being made and tracking those outcomes
Lee Hart
01:12:55
Thanks for the workshop - helpful!
Patricia Evans
01:12:55
Thank you, this has been very useful.
Meera Chary, Bridgespan
01:13:02
We'll share recording and slides within the next day!
Katie Miller
01:13:04
Planning for execution is something that needs more attention
Natalie Collins
01:13:10
Planning for Execution and doing Follow-Up. If I don't like the situation, I have trouble with these two.
Amy Coughenour
01:13:13
the set up piece was very helpful
Mike Curtin
01:13:18
This gives me a really god idea about how to run our next board meeting...talking about WHY we did what we did, instead of WHAT we have done
Nancy Owens
01:13:23
I will review our current guiding principles to see how they may need to be adjusted in these times
Doris Basler
01:13:24
thank you very much, both to the 'presenters' and to everyone sharing their reflections and experiences on the chatbox
Karen Marlatt
01:13:26
Defining roles has been very helpful
Kalinda Bogue
01:13:31
Thank you.
Joshua Gilstein
01:13:33
Thank yoU!
Tanya Lewis
01:13:33
Thank you!
Crystal Hill
01:13:35
This was great! Thank you!
Alice DonnaSelva
01:13:36
They give good guidance for balancing decision making across a small team with a car group of seniors and younger program folks who are looking for guidance but also want to have input
Etta Heisler
01:13:36
Yes, Mike! Love that idea.
Shyheim Snead
01:13:36
Thank you so much!
Nina Hadley
01:13:38
Thank you!
Sasha Cooper
01:13:39
thank you. stay safe.
shawn kanaiaupuni
01:13:39
have a beautiful day everyone
Ranelle Randles
01:13:39
Thank you
Camille Ramani
01:13:41
THANK YOU
Colleen Flynn
01:13:44
Thank you!
Christine Strong
01:13:44
Great presentation. Thank you.
Kalya Murray
01:13:46
THANK YOU!!!
Tracy Nicholson
01:13:48
Thank you.
N E
01:13:49
Thank you to presenters and participants!
Greg Denizard
01:13:50
Thank you!
Katie Miller
01:13:50
Incredibly helpful insights, thank you!
Robin Fritz
01:13:50
thank you
Nancy Davis
01:13:50
thank you!
Loriana Kolb
01:13:52
Thanks very much
Terra Harris
01:13:58
Thank you!
Deneen Bennett
01:13:59
thank you all!
Robert Revitte
01:14:01
Look forward to applying so much to my team meetings going forward. Thank you.
Natalie Collins
01:14:04
Thanks again.
Tyler Radford
01:14:08
Cheers!