May I ask about the Ag EIDL Loan released last week? Did you recommend vineyards and wineries apply for that, and should they if they already applied as a manufacturer?
outdoors only but bathroom use?
wineries should apply has a retailer. that where your losses are being incurred
Vineyards should begin to apply
We'll get to that, Toni.
What about dishes and trash.
Do we use all plastic plates and cups?
Phyllis Randall - Loudoun Chair and surrounding BOS Chairs got together and drafted a letter to governor to keep us closed. This was NOT voted on by the entire board so supervisors.
Thank you for the clarification. Was not aware of that.
The Loudoun BOS was not brought in for a discussion or vote, The Chairs did this alone. We’ve invited our BOS chair to look at our policies procedures, and opening plan - we Leo asked for a meeting prior to her firing off the letter - did not happen.
Suggest folks speak with their sheriff so that if a neighbor calls in the cars the sheriff knows what you are doing and does not automatically react to a complaint.
Did the letter say only winners or wineries and restaurants.
With outdoor seating, are ppl ordering indside or outside?
We will get into the details of Phase 1 in a minute.
Numbers to call?
numbers to call and emails will be in the call notes sent after the call
Do we use servers to take orders?
Castle Glen Winery
Just to be clear, is the board recommending an extended closing for everyone, or opening this weekend?
Hanna Muse Vineyards
so we can have more than 10 but just at separate seating tables - like 3 to a table
the boards are recommending to the Governor that 3 counties in Northern VA (Prince William, Loudoun, and Fairfax) do not yet enter Phase 1 on the the 15th
Renee Ventrice Cork and Keg Tours
will there be a shift to flights and bottle service, or will outdoor tasting be allowed? (I understand that this may be a winery by winery decision)
say that MaryBeth on calculating 50%
outdoor space divided by 100 if we have lots of grass do we calculated all grass area. can we use the grass area?
Excellent point of clarification Laurie
i came to a similar 100 square foot calculation. with tables actually 8 feet apart so people can get into and out of their tables, and center aisles that are 15 feet wide This is a simple method that everyone can implement
What is the guidance on conducting wedding tours inside the building? Understanding that it would be limited numbers of customers and would be “moving through the building”.
Thoughts on allowing pets and children?
Can people come into the tasting room to purchase the bottles to take outside?. or must all transactions be conducted outside?
or our hostess can monitor the traffic going in to use the one bathroom we have
Stalls have wALLS
Can you please provide some clarification on defining a group and group spacing. If a family of 10 or less is sitting a table, do they have to be spaced 6 feet apart?
We are using porta-potties and not allowing anyone in building
yes but it is in the air and transfers that way...
Is it acceptable to close bathrooms to the public?
Loved the chalkboard idea from last call
Can a customer buy a bottle and pour it into their own glass they've brought from home? I understand we can't fill their reusable glass.
can people bring their own glasses and fill it themselves?
no table tents
Laurie, it is NOT in the air. Respiratory droplets are put in the air by a cough or sneeze hence the distancing. Barriers like plexi glass and walls are stopping the droplets.
no shared oyster crackers, so cheese and bread can be served?
Kerry Woolard-Trump Winery
Is face covering specific to mask or does a face shield count as well?
Castle Hill Cider
Can patrons purchase a new growler and drink its contents on-site? We realize that’s typically not viable...
we sanitize every growler brought in...isn't that acceptable? I thought that was guideance a couple weeks ago.
Can we leave a table with bags of chips, cracker, cheeses, etc for people to get their own or do we need to hand out.
can we define entrance like the front door or like the gate?
What about the items in a self-service area such as prepackage cheese, crackers, etc. Do we have to wipe each thing off each hour?
Cindi Yes, however many stalls have gaps. It is only a suggestion.
Staff temperature check is required?
can employees take temp at home? or does it need to be at work before they start their shift?
is there way we have record temps in a certain way?
Will social distancing be a thing all the way phase three?
so lawn space -still not sure how to calculate that on the outdoor space divided by 100?\
up to 10 people in that space and amongst them, they don't have to be told to space 6 feet?
remember == many wineries do not have cell coverage...
greaty reduces ability to use technology
Is it ok for the host to guide guests through the building to get to outside seating spaces
I thought sales location could be inside?
Is there a staff to guest ratio that is required or recommended to maintain proper service and sanitation
If a winery does traditional tastings with customers and staff face to face at a bar, it will be a social media and news video disaster about the wine industry not taking this seriously. Why don't we all agree that we will not do this - and for the industry to make it an 'industry position'
What are ideas if it rains? Please. It has been asked a few times recently…..
Guidance says: "employers should screen employees prior to starting work. Employees should also self-monitor their symptoms by self-taking of temperature to check for fever and utilizing the questions provided in the VDH Interim Guidance for COVID -19 Daily Screening of Employees before reporting to work"
Burden on the small businesses that don’t have enough employees that want to come back. This operation is going to take a large number of staff.
Send us those options we will have a list
Have tents if it rains
What about requesting customers self bus tables? More trash cans.
if the "seating" area is a wooden picnic table, how to do you "clean" that?? to sanitize?
is unsealed picnic tables an option?
limit ppl in tents and have cards charged in advance so they can leave
I am not seeing where the sign examples are. can you let me know where I find them?
it will be sent after meeting
at the bottom of guidance
how best to tell people or where to post, just by bathroom and maybe exit door?
Where most visible on signage in multiple questions
Closing open areas for play? No children/adult play areas?
and the parties within themselves don't have to sit 6 feet apart?
I second the question on sanitizing wooden picnic tables..
Cunningham Creek Winery
how do we assure table turnover so we can avoid a group staying all afternoon & only buying 1 bottle of wine? Reservations for 1, 1.5, 2 hour periods? other ideas?
is open space total acreage or just designated customer seating space?
Cunningham Creek Winery
we plan to staple washable plastic table cloths to picnic tables and benches.
MB are you saying that all ordering has to happen outside? They can't come inside to order?
Is there a benefit to recording employee temperatures so we can show we are diligent in following guidelines? If so are there HIPAA guidelines we need to be aware of.
Seating (Tables and Chairs on the Deck) vs. Picnic space on our lawn. Can we allow picnics on the lawn with appropriate spacing?
Courtney - Masks and Social Distancing are not going away any time soon.
Renee Ventrice Cork and Keg Tours
do you anticipate any changes to outside food policies- as in not allowing outside food at all- or, the other direction- not doing the refrigerated charcuterie items (not from a kitchen)?
Are children considered a part of that 10 person group limit?
We have allowed folks to reserve a time and take photographs on the grounds for a fee. We have suspended this activity. Any thoughts about how rules would apply since photographers want to take shots everywhere.
YES children count they are a person too
Thank you, just checking.
if you have gloves, you need protocol on when fresh gloves are required.
Alison - Cana
Yes I also would like to confirm about employee screening - can it be verbal or are we required to document anything and if so what are the requirements for safe control of that information
Better to start off SLOWLY with limited people to see how you handle the new system you have in place. We will be under a microscope. Stagger your reservations and improve your system as you learn what to expect from the visiting public. Consider how may staff to greet, handle reservations vs walk ins, how many people do you need to fill orders etc... Also, think about how to handle walk-ins. What is reasonable for your system? Can you quickly and safety handle the people you are permitting. Proactive measures vs reactive. grounds full of people we cannot serve and clean up after is not ok. Limit it to your personal ability to sanitize, space, and serve on top of the 50% occupancy.
Could you put employee screening including temp on their time sheets as documentation or do you need a special log?
I think time sheets are a great idea
recording keeping is important for tracing, and liability until liability protection gets passed
Did one need to originally designate all outdoor spaces for alcohol consumption in our ABC/TTB approvals? If yes - how does one get approval to do so?
Certify the symptom check as they clock in
allowing patients to come into our clinic, we screen with questions, we don't expect them to have taken their temp - if this helps
If a staff member were to be exposed while at work and become sick, would they be eligible to apply for workman’s comp?
can we require customers to sign the acknowledgement of the "we aren't positive and don't have symptoms" ?
cover the table and clean the cover.
e.g., plexiglass cover.
Sani Clean that we all have is a foodgrade sanitizer and foams into cracks in thewood. Do not rinse off its food grade
If you are an owner but also work in winery, do you need to have records showing self monitoring and recording temps as well?
If a group of 4 couples, not of the sam family, comes in, do they have to be seated with 6’ spacing?
ABC quick turn around time with them?
don’t put the keys in the ignition!
I'm sorry if I missed this answer.. can they come in to purchase bottles or must all transactions be done outside?
MaryBeth, your saying if a quick storm rolls in, people cant run to safety in the building? You need to be able to bring to safety, check them out and go to home. You are not bringing them in to serve, just for safety.
like no bocci ball or horse shoes
cover the wood tables with plexiglass or other cover an clean the covers.
how about throwing a football on an open area of the lawn
We will have 100% reservations at first and have asked for pre-orders for their first wine of the day. Subsequent orders are texted in via our text line or placed online and we deliver to the table, We have a complete restaurant style now. and each guest will have an account with a saved CC in the account makes for all virtual ordering. No limit on time at table for us. People have been so regulated that I want them to rest...and not feel like they need to sit and get wasted in order to stay.
hipaa applies to insurers and medical providers; we’re neither. osha may require some record keeping.
again everyone doesn't have good cell service
Cunningham Creek Winery
legal issues related to customers refusing to leave at end of their reservation time?
marty beth - we are planning to use the hostess to let one couple at a time coming in to tasting room to order and then go outside for seated drinking - yes?
Renee Ventrice Cork and Keg Tours
As a tour operator- we typically take orders and serve our groups to alleviate strain on the winery staff. will we be allowed to serve as a go between and be the "serve" for the party?
We are getting a ring camera and door bell to see the arriving customers.
where are wineries listing their protocols, what guests need to do when they arrive etc. on their website? FB?
Alison - Cana
we will be distributing a paper list of policies to guests when they arrive
are people coming in to just purchase bottles to take home allowed to come in to purchase? or is inside really off limits other than to use a restroom?
outside do not ask and do not tell our planwe decide what 50% is my each winerygolf courxe do not have limit if so what is limit
Nkko - We use Cellar Pass and Order port. Reservation Link to Cellar Pass is on our POS - Orderport, It’s a one stop shop
Does the group have to enter at the same time? Scenario of couples planning to meet at winery but arriving at separate times.
Good luck All!