Patient Portal Optimization Peer Learning Series - Patient and Staff Feedback - Shared screen with speaker view
eCw has these analytics but it is currently not capturing accurate data.
So eCW will show us if the patient has opened an email or not. Many do not open their emails. Any thoughts on how to handle this aside from a phone call.
What are your barriers?
Stop the phone tag!!!!
Evaluation link: https://survey.jsi.com/s3/HITEQ-Evaluation-CHAD-Session-4&taid=a0K1R00000gvCRDUA2