Patient Portal Optimization Peer Learning Series - Patient and Staff Feedback
- Shared screen with speaker view
April G
18:14
eCw has these analytics but it is currently not capturing accurate data.
April G
26:00
So eCW will show us if the patient has opened an email or not. Many do not open their emails. Any thoughts on how to handle this aside from a phone call.
Jillian Maccini
49:33
What are your barriers?
Jillian Maccini
52:38
YES!
Jillian Maccini
55:52
Stop the phone tag!!!!
Dani Gullickson
01:03:01
Evaluation link: https://survey.jsi.com/s3/HITEQ-Evaluation-CHAD-Session-4&taid=a0K1R00000gvCRDUA2