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DON DAY's Personal Meeting Room - Shared screen with speaker view
HRoberts
09:17
Good Morning all - is theere a number to join by phone because I have no audio
Bev Myers - L512
09:42
I need the information also
Kim Messersmith L436
10:05
I do not currently have audio either.
Beth Ferstler-L539
10:20
That info is in the email invite
Ann Norris 782
10:36
I have audio, I do not have a mic,
L609 Janet Lee
10:58
I can hear you
Lisa A. L539
11:07
I can hear
HRoberts
11:26
the number is not in the email
Bev Myers - L512
11:28
Got it!
Rich White
11:43
Computer is the only supported audio for this - no phone.
csturdevant
12:00
I have audio.
Rich White
12:30
Check your computer to make sure your speaker is enabled
HRoberts
12:34
Ok I can see but no audio
rlongfel
13:42
I can't hear you and my speakers are on full blast. Just no microphone.
BarbaraW
13:53
I can't hear either
Carisa Breedlove
14:13
I can't hear anything either.
Teresa Smith-L502
14:51
Don indicated that they don't have a phone number to call in for sound on this webinar, but they will be sure to change things for this afternoon's.
fundraising
14:51
I can't hear either.
Sylvia Flores
15:17
For those that can't hear...there is no number set up for this ZOOM call. Don will set up a different type of meeting at 2:00, and will provide a dial in number then...
Bob Hamlin
15:20
Make sure your audio is set to speakers and not headphone jack
BarbaraW
15:55
so we should come back at the afternoon session?
Rich White
16:16
This is being recorded so you may be able to hear the audio from the recording after Don makes it available.
Teresa Smith-L502
16:23
Yes, because he does not have a solution for right now. He apologizes.
Angela Phillips
17:43
would it be possible to add a field with constituent phone number? - Angela Phillips
judy.kotta
21:32
It is possible to have Blackbaud changed so that the inbound channel doesn't default to Friends of Scouting?
James Downs
22:06
If you click on "customize fields" you can set your own default value for new lines in the batch
judy.kotta
22:36
Thank you!!!
James Downs
23:14
You're welcome
Christina Morrell L072
23:58
If you highlight the constituent line, you can then click on the Go To under constituent. This will open a new tab in which you can update and edit the constituent record.
haley.bowman@Scouting.org
30:22
Would it be possible to have same name and date of birth instead of address? We frequently have people put in the same person with their work address and then create another record with their home address... Would love to have a report that helped us catch these duplicates as well.
Christina Morrell L072
30:28
Thanks for this Rich! Is it possible to run the report without the address match?
Lee Shaw
32:31
once we find duplicates, are we able to merge in bb now? help desk as always advised merging needs to be completed in scoutnet. Has this changed?
Margaret Chappell-L100
32:44
If we need to merge a duplicate where there is a TON of revenue in both IDs, but one ID seems to contain much older revenue, could we inactivate the older without moving the revenue?
jgonzale
35:53
How would we move the revenue from a constituent without a CBC to the CBC constituent?
Justin Judd - L612
36:14
Any plans to update this report to allow us to choose what matching paramaters to use in the future?
Paula
36:18
Is there a user tool for moving revenue from one constituent to another?
Lee Shaw
37:57
if we merge in scoutnet ive been told we have to be careful with deleting their myscouting account. How do we know which is their myscouting acct?
kstetson-L092
38:45
I pulled this report for my council and noticed that some constituents have a CBC for two different records. How do we identify which account to keep and which to inactivate?
Veronica Whitman L045
39:12
When moving old money, can you move the pledge and payment at the same time or should that be 2 different batches?
Tracy Good - L041
41:21
Where do we find the duplicate job aid?
judy.kotta
41:35
What is the best practice to disassociate a constituent who has several groups listed when a name search is done?
Rich White
42:08
I posted the job aid on Workplace on Monday
Rich White
43:32
I think you can move a pledge and payment at the same time but would need to test it to cofirm
Rich White
44:14
There is a script that you can use to end-date BSAFR group memberships in bulk. Contact member care for that.
judy.kotta
44:42
Ok. Will do! Thank you!
Veronica Whitman L045
45:00
When moving old money, can you move the pledge and payment at the same time or should that be 2 different batches?
Teresa Smith-L502
45:37
I got my first recurring gift commitment via ScoutingGives this week. I feel foolish, but I have no idea what I need to do in that particular Batch before committing it because I've never had one before. I haven't found a Job Aid about a ScoutingGives recurring Batch either.
Veronica Whitman L045
47:39
Thank you all for your time!
Lisa A. L539
47:48
Thank you!
Christina Morrell L072
47:52
Thanks, Rich, Don & Cornelia!
jgonzale
48:02
Thank you!