
26:30
Yes, what does the "E" stand for again?

26:48
Can you go back to Gange's 9 events?

27:12
Ok, thanks.

27:40
I'd like to be in a full-blown workshop where we can practice different scenarios using the "USER" model.

28:08
Yay!

28:36
Thank you for sharing the handout. So much great information!

30:14
Sorry- fire alarm drill. thanks Logan and Carleen!