Hi there! Stephanie here from Dropbox leadership dev. Based in SF.

Currently benchmarking how other companies are thinking about leadership development within their organization both virtually and in general. Would love to connect. https://www.linkedin.com/in/ahinton44/

Hey there, Kristina from GitHub Learning & Development. Based in SF.

Hi! Kristian from Autodesk in San Francisco.

Hello! Alex from Spotify’s Tech Learning Team. Based in NYC. Just a heads up that I’m responsible for a 1-year-old at the moment so won’t be an active participant — but here listening!

Hi All! Katie from Stripe in Seattle

Hi folks! I’m Benji Shine, engineering learning specialist at Slack in San Francisco

Hey everyone! Wanda from Talent Development at Shopify. Currently on kid duty so off camera ;)

Hi, Alma here from a wine & spirits distributor.

Hi Wanda :)

Hello - Kevin from Dolby Laboratories Field and Partner Tech Enablement in San Francisco, currently remote from my Mare Island home.

Hi all, Gaurang Patel from L&D at Tinder, Los Angeles.

Hi Learning Peeps! Rachel here from PeopleStorming in Palo Alto. Excited to connect and learn from each other. I have to leave around 3pm so please feel free to say hello on LinkedIn www.linkedin.com/in/rbh

Hi all! Stu here from Sales Enablement at Square Inc.

Ray from Shopify Retail. Will the recording be sent out to everyone?

yes

Recording + written recap will be sent to everyone!

Thank you

Report is called How Intentional is your Learning Tech Ecosystem? for those looking.

Thanks, Dani.

One Drive, Andrew...

:)

Thanks Andrew <3

Yeah, I really liked your Learning Guild idea ...

Any particular onboarding practices that showed up that work really well now with remote onboarding?

What’s the name of the report?

This seems like a decentralized L&D org, what impact has this had on the business/learning compared to a central L&D org design?

do you use a content aggregator?

Curious about the range of content submitted for that … how do you organize or categorize it? Is that user driven, or curated by a team member?

Great question Justin. I up vote your questions

Why did in-person and remote tnot work well together?

Yep that’s exactly it.

Thank you ;)

Agreed, trying to do hybrid sessions devolve rapidly

Thank you Matt

Accenture is building a connected learning experience to leverage inperson and virtual sessions

yes

What about a mixed modality learning solution where part of the solution is (everyone) in person, vs. part of the solution being virtual.

I think that can work well, Chris! The key for us has just been ensuring that for each component of the experience, the playing field is level.

If anything, I feel this situation has showed us that even when we go back to offices, we could easily all default to video calls when there are distributed members on a team.

Thanks!

Agreed Rachel

Totally agree Rachel

💯

Relatable

I have been thinking of this model as a way to lessen traffic and pollution in the Bay Area

Like a call to action for Tech Companies in Silicon Valley

What’s a key insight you’ve discovered so far?

Are you trying to refactor trainings that may be difficult to teach remotely? Which are the most challenging to teach online and how to do handle those challenges?

Good question Jasmine.

Chris also from Microsoft: Also, rather than creating our own messaging for learning, the company leadership messaging is referenced in light of issues related to learning (e.g. canceling learning events, adjusting timing expectations, etc.)

What is your criteria to say: this program cannot be made remote? What are the non-negotiable you are considering?

Thank you ;)

Thanks!

<3 that is awesome. Really cool to see how people are supporting each other right now.

Coming together across boundaries to focus on this thing. #onemicrosoft

Teaching things like making eye contact with the camera seem obvious but now that you mention it, it’s probably a key idea

Thanks Duke!

Thank you all!

haha that is awesome!

Q for Twitter: how do you deal with SME capacity & shifting priority issues?

Assuming they have day jobs

also, do SMEs have performance review-related learning goals?

yup

can you speak to the curriculum adjustment? what challenges have you faced moving things like games or interactive sessions virtual

Microsoft WFH Guidelines; feel free to use and update with your own links and resources: https://techcommunity.microsoft.com/t5/enabling-remote-work/human-support-for-enabling-work-from-home/m-p/1240693

🙌

Ty!

Really helpful, thanks!

That would be awesome, thanks Dennen!

Thanks for that.

This is so inclusive! I love it, thanks Twitter partners!

wonderful!

https://tinyurl.com/ww87393

Requested access

+1

Poll everywhere is pretty helpful

Or slide

slido*

Requested access as wel

Are you using any tools for remote paired programming or other tools for making remote work more collaborative?

I’d love to ask the same question as Matt Peters above…”Q for Twitter: how do you deal with SME capacity & shifting priority issues?”

Tuple is great for remote paired programming

Oops. As I revise permissions, please request access

Zoom Remote Control, Slack screen share honestly, and tuple are great options. We use the first 2 at Tinder quite well

Are the volunteer teachers getting recognized/rewarded/motivated to do it?

Great question Chris

+1 to Chris’ question too

How do you ensure quality through peer-based learning? (prepping/vetting instructors)

Also, how do you ensure basic instructional design in the volunteer stuff?

Any thoughts on how to promote spontaneous informal learning in remote settings? Many of our offices are intentionally designed to foster these more chance learning opportunities.

Thank you Katie and Gaurang for your responses and list of tools you use.

+1 to Andrew’s Q, really grappling with this

Microsoft uses an internal instance of StackOverflow to help promote Q & A type learning

Thank you!

How are folks using data they have from learning pre-Covid, to inform the pivot to remote? And is there any specific data points folks are monitoring now, to see if remote learning is having the right impact?

To raise your hand, click on “Participants” and click the “Raise Hand” button that shows up

Gallery view is nice for this style of chat (top right settings)

I think Kristina has her hand up?

We’re getting push back from trainers that think their courses can’t be done remotely even though L&D feels it can. Any ideas on how to help them change their minds?

How about a course for the soft-skills of remote collaboration / management?

That is what I was feeling too. Thanks

What are some best practices for maximizing engagment/attention in a remote learning environment for larger groups of people.

There's also the feeling of somehow not adding as much value; or it's not too easy for someone to replicate your "magic"

How are you handling making your new hires feel like part of the company even though everyone is so isolated right now?

+1 to Jasmine’s question (thank you!)

I have to drop. thanks everyone! super helpful!

+1 to Jasmine’s

I'll also say that transitioning content to a virtual delivery sometimes points out weaknesses that were already there in the in-person delivery.

@Jasmine, we tested our first round of design principles on NEO (new employee orientation) and it has been a smashing success, considering.

Facilitation is not a simple skill to pick up - it’s a set of different skills, combined and delivered together - takes a good deal of experience

I second that @Alma

One thing we’re trying with RnD onboarding is snail mailing participants something physical, like a good quality headset, some swag, and a personalized note. No idea if it will work, but trying something to make the experience feel special.

Some things we do for new hires: daily syncs, social hour, game day, mentor sync ups, schedule lunches

I’d love to hear about ideas for activities, i.e. Escape Room, fun activties that really break the ice

We have a list at Shopify, we can probably figure out how to share it. We’ve added a bunch of fun social activities you can run virtually, like scattergories, slither.io, Drawful, etc.

A manager shared this with me last week, it’s a virtual escape room: https://www.tryreason.com/lola-in-space/

I’m building a crowd-sourced guide to virtual activities/games for teams - feel free to ping me if you want access when I share

Thanks Rachel!

yes please Rachel!

Thank for that Sandi!

+1

\

This is ALL great! Can we get a shared google doc on this topic?

+1 Would love the list too!

We use new hire Slack channels, spin-up buddies, virtual coffee chats, virtual happy hours, etc.

Where do you host your recorded videos and how do your learners find them?

How about larger leadership development programs shifting to virtual?

We use our LMS for recordings, everything is hosted in Google drive and embedded

I don’t think we currently have a great solution for sharing and discoverability of recorded learning sessions

How do you re/iterate on recorded onboarding materials?

Alexis - I’m shifting our leadership program to virtual -it’s going to take some time

We are doing the same thing at Pure currently its a 2 day program we are doing in 2 hour virtual chunks. Wondering if anyone else has a good strategy

We use Panapto and LinkedIn Learning to host our videos

Agree, We have more engineers willing to do videos or virtual than inperson

Sarah - we keep all of our recording as short as possible and only one topic. So we can update as needed. We put all the videos together into a track so people can take them in order.

Hey everyone, we've hit the number of invites we can send to our TechKnowCon slack. But you can use this link to sign up yourself! https://go.techknowcon.io/joinslack

This has been very insightful, thank you so much!

This has been a great and energizing session - thank you everyone; I think COVID has pushed tech companies already mostly physically prepared to become emotionally and mentally prepared for a remote workforce. It was a privilege to join today!

Good session! Thanks.

+1 to Gaurang, good session, thanks everyone!

thank you everyone

Agreed, thank you so much for setting this up!

Thank you everyone! Super great to be a part of the community. So awesome we can get so many people to join this chat from so many different companies!

For the activity guide I mentioned, feel free to email me when it’s ready to share: rachel@peoplestorming.com

3-4 weeks for a meeting feels good

right now while we’re all dealing with WFH i’d be open to this monthly and hearing from other companies!

I think slack will help us decide how often we should meet as topics come up ;)

Monthly works for me too!

Aim for monthly, see how that goes?

I’d be down for monthly as well.

monthly sounds good!

+1 to Katie

Thank you PlusPlus.co peeps for organizing this!

This has been great, thanks for organizing!

+1 Thank you so much!

Yes thanks to all for sharing

Feedback survey here: https://go.techknowcon.io/survey-03252020

Appreciate you all!!

Thank you everyone! Really enjoyed this!

Thank you Joe and team!

Thanks!!!!

Thanks, all!

Thanks everyone :)

Thank you all!

Bye everyone! Stay safe & healthy

Thank you all!

thanks all ! Stay safe n healthy

🙌