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Mistakes I Made as a Seller - Shared screen with speaker view
Amazon Seller Ambassador
20:07
Welcome everyone to Joseph's session! Feel free to ask your questions here :)
Raymond Seetoh
33:45
does Amazon FBA pack each item into their envelope/box when they send to customer?
daniel Raz
34:36
No...it will be done by your supplier
Raymond Seetoh
35:26
So Amazon FBA paste their sticker over our envelope?
Jerold Yap
35:41
You mean we should pack as if we are sending to the customer?
Alan Lee
35:48
Hi Joseph, are there many regulations for selling electronic goods in Amazon? How did you sort that out?
Alan Lee
37:38
Electronic goods also have a good chance of defects. How do you handle that?
daniel Raz
37:55
Jerold, all individual packs will be prepared by Seller, its means supplier will help. For that there will be Barcode for each individual pack, those can be printed from seller account and send to supplier.
Amazon Seller Ambassador
38:44
Hi Raymond! If you are using FBA, Amazon will handle the packing in our warehouse. Hope this helps to clarifies!
alia wong
40:12
I received email from Amazon SEA that my account reinstated but when I log into Amazon seller center , my account is deactived .
alia wong
40:19
I'm interested to do FBA
Jerold Yap
41:04
Each product there will be an individual packing with the barcode. I agreed on that. But when we want to send to our costumer we normally wrap in envelope/ plastics/ box.
Jerold Yap
41:27
so my question is, the warping of wrap in envelope/ plastics/ box will be done by Amazon or us?
daniel Raz
42:07
Jarold, its done by Amazon..
Nav Global
42:12
how to find out what are the product is demanding in amazon now?
Raymond Seetoh
42:21
For FBA, does Amazon paste shipping label (with buyer address) on our envelope or their envelope?
Jerold Yap
42:31
Daniel, noted with thanks
daniel Raz
42:56
Welcome Jerold
Herman Koh
43:24
How to find out if your brand name has conflict with the trademark (trademark infringement) ?
daniel Raz
43:25
Raymond, Amazon will help on those
Raymond Seetoh
43:39
Tnx Daniel
Amazon (Serene)
43:45
Hi all, for product research you can refer to this post: https://fb.watch/5L0Ofs-anD/
daniel Raz
44:19
is there any free tools for product research?
Alan Lee
44:19
For Europe market, CE is the requirements. What about US market?
MALOU TIU
44:21
can you recommend the best courier , knowledgeable in amzon process to ship by air from the philippines to amzon us warehouses
Jennie Fok
44:26
Is there any certification needed if the product comes with LED batteries ?
Luigi Sanchez
44:36
Being a company based overseas, how do you provide after care services?
Amazon (Serene)
44:42
do follow us on our Facebook page (www.facebook.com/agssea) to be updated on upcoming events, questions (drop us a direct message) and tips/advice on selling on Amazon
Sheau Cher Teng
44:44
Hi there, if my supplier is not helping me for the labelling, what i can do for that?
B L
44:46
Do you think I should stop PPC if ACOS is around 60%, I lose around 30% per sale. Is there a mistake for spending too much on PPC?
Herman Koh
44:49
How do we know what certificate we need for specific product?
LAI YAN TAN
45:45
How Will Amazon handle the return/defect product?
Raymond Seetoh
45:45
What is % of price to spend on advertising?
alia wong
46:13
How do we get certificates FDA certificates ?
Jerold Yap
46:23
so what happen to the defect products? Should Amazon send back to us?
daniel Raz
46:41
can you recommend any free tools for product research
daniel Raz
46:59
for beginners
Amazon (Serene)
47:10
Take a hint and head over to Amazonโ€™s Best Seller lists to help with your product research.โฃโฃ๐Ÿ”ธ ๐—•๐—ฒ๐˜€๐˜ ๐—ฆ๐—ฒ๐—น๐—น๐—ฒ๐—ฟ๐˜€ | Updated Hourlyโฃhttps://www.amazon.com/gp/bestsellersโฃโฃ๐Ÿ”ธ ๐— ๐—ผ๐˜€๐˜ ๐—ช๐—ถ๐˜€๐—ต๐—ฒ๐—ฑ ๐—™๐—ผ๐—ฟ | Updated Dailyโฃhttps://www.amazon.com/gp/most-wished-for/โฃโฃ๐Ÿ”ธ ๐—š๐—ถ๐—ณ๐˜ ๐—œ๐—ฑ๐—ฒ๐—ฎ๐˜€ | Updated Dailyโฃhttps://www.amazon.com/gp/most-gifted/โฃโฃ๐Ÿ”ธ ๐—ก๐—ฒ๐˜„ ๐—ฅ๐—ฒ๐—น๐—ฒ๐—ฎ๐˜€๐—ฒ๐˜€ | Updated Hourlyโฃhttps://www.amazon.com/gp/new-releases/โฃโฃ๐Ÿ”ธ ๐— ๐—ผ๐˜ƒ๐—ฒ๐—ฟ๐˜€ & ๐—ฆ๐—ต๐—ฎ๐—ธ๐—ฒ๐—ฟ๐˜€ | Updated Hourlyโฃhttps://www.amazon.com/gp/movers-and-shakers/โฃโฃ
Herman Koh
48:20
How do we know what certificate we need for specific product?
MALOU TIU
48:49
can you recommend the best courier , knowledgeable in amazon process that can ship by air or sea from the philippines to amazon us warehouses
Diana Jeane Molina
49:13
do you source your photography that you needed to put in the listing?
alia wong
49:51
How do we get certificates FDA certificates ?
Diana Jeane Molina
51:39
do you recommend a good freight forwarder the supplier is from china send it to usa?
Amazon Seller Ambassador
51:42
Regarding return products, our SG Seller Ambassador has done a session before. You can view the recording here: https://zoom.us/rec/share/nl22vmR9D1bd2LBjzxpJBsrRBEGvQ9BcTWj2MLo3skwif9FBpjZN1jtacPvrpJhm.N9Uvn4iFMa6KFlLA?startTime=1615445134000&initialSessionID=358-2612196-4809023&ld=NSGoogle
Herman Koh
52:44
How to find out if your brand name has conflict with others (trademark infringement) ?
Diana Jeane Molina
53:29
do you source your photography that you needed to put in the listing?
JULIA LORENA BARRIENTOS
54:00
So don't use DHL Manila to USA, do you recommend Fedex?
annp
54:07
DHL air or sea freight?
annp
54:20
Which freight forwarder is good?
Herman Koh
54:37
do i need to hire a lawyer to check for the trademark?
alia wong
55:59
what is the volumn are we allow to do FBA ?
Herman Koh
56:05
can i have the website again please?
Luigi Sanchez
56:34
USPTO has a search option to check Patents and Trademarks.
Herman Koh
57:12
cool, i assume it is free right?
B L
57:22
Do you find brand registry features add more sales? It costs quite a bit to file a trademark via Madrid system to get that feature.
Diana Jeane Molina
57:27
what strategies you do to get reviews for the first launch of a product?
Nav Global
58:01
cant open the link
Zheng Tom Chia
58:56
Thanks for the webinar. Since I am just starting, I plan to print my brand name on my products before registering a trademark myself. May I know, if this action has any unforeseen problems moving forward?
Diana Jeane Molina
01:01:50
is it fine to set an ppc campaign even still have no reviews?
Jean Ferrer
01:01:56
Are there dos/donts in requesting for feedback/reviews from customers?
Jorge Azurin
01:02:08
It is called Early Review Program
Nieves Godinez
01:02:44
May I know how soon Amazon pays new sellers?
Evan Tan
01:03:41
is it a compulsory to invest in PPC for new product?
Diana Jeane Molina
01:03:55
is it fine to set an ppc campaign even still have no reviews?
B L
01:06:01
Because of limited resources, do you recommend to focus on 1 product with PPC, or a product line with less PPC spending.
Pandorangan Palusamy
01:06:15
Being seller FBM has a monthly charges. Then a small fees for selling price?
Alan Lee
01:06:25
Hi Joseph, do you sell in Europe besides US? What are the differences in strategies?
Herman Koh
01:06:36
How do you calculate FBA charges?
John Low
01:07:13
Do you outsource someone to do the PPC?
Luigi Sanchez
01:07:32
Is storage charge to the seller monthly or per purchase transaction?
Amazon Seller Ambassador
01:07:50
Hi Herman! There's a function in seller central to calculate FBA charges - https://sellercentral.amazon.com/hz/fba/profitabilitycalculator/index?lang=en_US&ref_=sdus_fba_main_xscus_fbacalc_2&initialSessionID=eu%3D260-4003292-6886651&ld=NSGoogle
JULIA LORENA BARRIENTOS
01:08:03
hello where do you do PPC?
Philo Chua
01:12:25
You mentioned to expect to lose money the first time joining the seller program, how long did it take you to start gaining traction?
John Low
01:12:33
Do you outsource product hunt?
annp
01:12:56
Which freight forwarder would you recommend?
Jennie Fok
01:13:15
My product comes with LED batteries. Does I need to apply for any certification for Amazon's approval ?
Justin Goh
01:13:58
how to decide between FBM or FBA?
Alan Lee
01:14:33
Did you use Multi-Channel Fulfillment (MCF) for selected overseas market? Is that a more economical option?
John Low
01:14:37
Do you outsource product hunting to get a winning product?
Amazon Seller Ambassador
01:15:41
Hi Justin, our Seller Ambassador KC had a session a few weeks back on the topic, you can watch the replay here! https://www.facebook.com/agssea/videos/819162209011626?initialSessionID=358-2612196-4809023&ld=NSGoogle
Philo Chua
01:15:48
For your product category, how much cost margin percentage do you allot for costs attributed to selling in Amazon?
B L
01:16:13
Have you ever give up a product listing? I have a product with 80 reviews of average 3.3 stars. How should I know when should I give up. Will you give up on this case?
Justin Goh
01:17:00
what's the difference between choosing sending items with UPC and sending them using FNSKU labels when arranging shipment?
Hector Managey
01:17:26
Hey Joseph, Thanks for the very good and informative presentation.
Pandorangan Palusamy
01:17:26
Thank you
alia wong
01:17:30
Joseph , thank you
John Low
01:17:31
Thank you so much or both ambassadir
Alan Lee
01:17:38
Thank u Joseph
Amazon (Serene)
01:17:40
Hi everyone, if you have other questions do drop us a direct message on our facebook page (www.facebook.com/agssea)
Amazon Seller Ambassador
01:17:41
Check out our FB page: https://www.facebook.com/agssea and keep a look out on our website https://sell.amazon.com.sg/learn/seller-ambassador.html?ref_=assg_soa_rd&
Amazon Seller Ambassador
01:17:44
thank you!
Rajan Baliah
01:17:48
thanks everyome
Nieves Godinez
01:17:52
Thank you.
Chee Boo Teng
01:17:52
Thank you Joseph and all the ambassadors
Amazon (Serene)
01:17:57
thank you!
Diana Jeane Molina
01:17:57
Thank you so much for this good opportunity
Maribel Tesorero
01:17:58
Thank you everyone
Wan Nur Aini Binti Wan Yahya
01:18:00
Tq!
Ghie Abala
01:18:05
Thank
Diana Jeane Molina
01:18:05
bye
Tan Han Leong
01:18:06
thank you
Evan Tan
01:18:07
tq
Zheng Tom Chia
01:18:09
Thank you for organising the webinar
Diana Jeane Molina
01:18:16
keep safe
Justin Goh
01:18:18
thank you