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Detroit/Heartland Benefits Counseling training - Shared screen with speaker view
Maisha Wells
01:00:31
It was wildly informative
Chioke Mose-Telesford
01:06:06
I'd love to have one of the folks talk about how they support folks who are getting a job navigate or understand a potential drop of benefits. What are the biggest concerns of your customers and how do you walk them through possible solutions?
Patrick Cooney
01:08:30
Great point from Cecilia - my presentation only dealt with State benefits. There’s obviously this layer of local benefits (e.g. water assistance) that also comes into play
Patrick Cooney
01:09:49
Question for Cecilia, Paul, and Jessica: is there a specific concern that you hear most often from clients? That is keeping individuals from pursing work, or more hours?
Remeta Hicks-Montgomery
01:39:59
definitely interested in the MDHHS navigation training
Patrick Cooney
01:41:44
Hi all, just wanted to let you know I’ve got to sign off in a couple minutes. If anyone wants to reach out to me or get a copy of my slides, feel free to send me an email at cooneypb@umich.edu, or give me a call at (248) 798-6421
Chioke Mose-Telesford
01:43:33
Can customers be referred to your various organizations for benefits/financial coaching support?
Jesica Rubio
01:44:07
MI DHHS- https://www.youtube.com/watch?v=G-yn9nKLPXA
Heidi Schultheis (Heartland Alliance)
01:45:14
Thanks for sharing, Jesica! We'll include that link in our follow-up email
Chris Warland (he/him)
01:50:00
https://survey.alchemer.com/s3/6183926/Detroit-Benefits-Counseling-training-2-9-21
Chioke Mose-Telesford
01:53:18
I just have to say thank you to the panelists! Very helpful and informative.
Lucky Jain
01:56:25
Thank you all.