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This webinar is being recorded and will be on our website this evening.

Type questions here!

My question relate to mortgage payments for homeowners who have short term rental homes and have no income to pay the mortgage. Is there any assistance, holiday waiver periods etc?

Has there been any changes to the vacation rental license process, deadlines and expenses under the circumstances?

State, County, City? (Ft. Lauderdale)

In the webinar yesterday, it was suggested we should not accept reservations from guests from New York, New Jersey and Michigan. Are we legally allowed to decline guests from those states? Should we only accept two week reservations? What are your thoughts/ recommendations?

Are we able to receive a copy of the slideshow at the end of the webinar?

Yes the slides will be on our website follow cover 19 at fvrma.org

Does a firm put itself in a difficult legal position if the firm offers different refund or rescheduling policies on a guest by guest basis?

saying the maximum 10 person applies to all vacation ho,meWith regard to the occupancy as you

We've relaxed our cancel and reschedule policy due to virus, but guests are wanting more of a guarantee for later in the summer bookings which we can't know the answer to at this time. How do we put a timeline on being flexible for refund/reschedule?

With regard to the occupancy are you saying to 10 person group also applies to the maximum occupancy of every vacation home now?

Should back to back reservations be discouraged during health crisis?

Sorry my question came out weird. With regard to your occupancy statement, does it mean every vacation home can now only accommodate a maximum of 10 people

what if we have guests and a "Shelter in place" is announced

Cindy Launch... Yesterday there was a Webinar on Housekeeping with COVID 19 and it did mention that we should discourage turnovers.

On another webinar, Management companies are suggesting HOA's deny short term guests to protect their neighborhoods. Is this enforceable?

What Keith is saying now this applies we can differentiate our cancellation terms for this current situation, example can we tell one guest they can move dates only in 2020 and another guest to 2021

If you do take a “shelter in place” longer term booking, what documentation or questions can you ask to mitigate the chance you may be letting a guest in your unit that has the virus?

But are we not breaking our contract if we rented them a home with 12 bedrooms that occupied 24 people if we now tell them only 10 people

Can an association close a building to short term renters under the emergency law?

With certain counties "banning" rentals and closing roads do you think those guests will have a better chance of winning a chargebacks if they are stating they were prohibited by the government to use the rental?

But aren

But aren't our own staff at risk going into back to back changeovers as the virus could be live

Can we refuse to send staff into homes if we fear the guests maybe infected unless it's an emergency

Thank you have to leave

What happens if a guest won’t leave at the end of their stay?

What if resort amenities are not available is that enough to charge back and win

Doesn’t the state quarantine order address only people coming into Florida via airports?

if our county is on lock down by the local authority are we still able to visit the homes for maintenance and security

And what of the language that the quarantine order applies to areas of origin with “substantial community spreading” as well as the Tri-State-Area?

If a guest says they've tested positive for virus do we have to refund and not move dates

a guest just emailed me the above

HI All, can we get a copy of recording for this call. Many of the PM directors couldn't dial in so I can share it with them at TurnKey Vacation Rentals or didn't get the invite

thank you

Thank you!!!!!

thank you !! be well

The Orange County one said we would be considered "essential" to preform inspections to maintain the safely, sanitation essential operation of residences. This would also include pest control, pool and lawn maintenance.

Thank you

Thank you ! Very informative.

Thank you so so much Denis & Keith - immensely helpful, please keep these coming...

Thank you!

Thank you!