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How to Deal with Difficult Circumstances, Conversations and People - Shared screen with speaker view
Jane Cursaro
15:50
Hi everyone, Jane from Heart through art, https://www.linkedin.com/in/jane-cursaro-7b615317b/
James Caldwell
16:49
Hi everyone, James Caldwell: https://www.linkedin.com/in/james-caldwell-2b577a
Rene Chahal
17:05
Hi everyone, Rene Chahal here. https://www.linkedin.com/in/rene-chahal-2484352a
Annette Gardiner
17:19
annette, hello
Rene Chahal
18:17
Sorry, that was by mistake
Wendy Perry
18:41
Hi there
Wendy Perry
19:32
Can anyone get toilet paper nearby?
Sharlene Lynch
20:19
Yes there is a FACEbook group in Adelaide for locations would you like the url
Evelyn Pollard
20:38
Not yet! Just as well I do not need it at the moment....
Sharlene Lynch
21:59
Loo paper locations in Adelaide https://www.facebook.com/groups/213057553141654/?fref=mentions
Mia
22:49
Really inspiring Elizabeth. Both overcoming challenges and the important work that you do
Wendy Perry
28:10
Hi there!
Wendy Perry
29:19
Do you know what triggers you in terms of conflict?
Sharlene Lynch
29:54
they love the DRAMA
Sharlene Lynch
31:36
Seek first to understand
Wendy Perry
31:41
Don't you love people who are always right?
Leanne Hill
34:11
I think the avoiding emotion is the hardest part -particularly when dealing with family members who are passive agressive
Sharlene Lynch
34:20
ask questions
Sharlene Lynch
35:06
ask questions
Bridget Hogg
35:33
ask questions is probabaly one of the keys to everything
Leanne Hill
37:37
we must have the same father!
Mia
40:19
Elizabeth- ideally do we want to avoid emotions or do we want people to be able to talk about their emotions (the underlying things) vs 'showing' the emotion (rage, abuse...)?
Matthew
42:07
loving this. Elizabeth do you have any views on how being under the same roof as a challenging person can affect a person’s confidence? best tactic?
Elisha
44:49
when dealing with someone who either finds it hard/unable to take responsibility for themselves how would you maintain that confidence and calm
Mia
46:55
Ok, that's really helpful to know. Thanks Elizabeth
sandramontgomerie
47:01
People struggling with anxiety can be difficult in recognising where you’re being pulled in to a power struggle or insecurity where other agenda is happening. When I can recognise where its coming from or what it is I find it easier to manage their manipulations. Any tips on this and with people showing no affect
Matthew
48:16
thanks e. that’s helpful.
sandramontgomerie
48:31
I mean people that give no emotion, leave you really ambiguous to what is happening between them. Eggshells is a very good conversation (esp. useful in workplace too)
Sharlene Lynch
49:25
We need space between though and action
Mia
49:38
Absolutely- time out works great
Elisha
53:53
i think i am between freeze and anger is this possible...I freeze then anger will take form....
Matthew
54:30
I’m a fighter. you - OUTSIDE! NOW!
Sharlene Lynch
55:14
lol
Elisha
55:38
example colleague kept going over the same thing ( her own insecurities) but got to a point I could not and dealt with it wrong as I snapped
sandramontgomerie
57:54
When I recognise thats what happens then its much easier to manage
sandramontgomerie
01:00:12
I’ve had that dealing with a work colleague where they will attack and try to make you look incompetent. Ive found these relationships can be quite dangerous.
sandramontgomerie
01:00:58
Thats true thanks helpful
Wendy Perry
01:01:50
Great comments and questions thanks
Leanne Hill
01:02:28
am so much more aware of my facial expressions showing contempt (or boredom) now that every communication is over zoom. these are great strategies - thanks so much!
sandramontgomerie
01:02:52
Not getting defensive you can get some great critical feedback can be extremely useful. Thanks Elizabeth
Matthew
01:03:41
loving this empathetic front-foot stuff
sandramontgomerie
01:04:54
Lol! I can see mistakes I’ve made here. This is one for me to keep always. Not enabling
Elisha
01:06:15
my go to is being defensive 20 or so years later I still work on it everyday and expressions....... heart on sleeve call me an expert 🤣 also I am highly sarcastic such a bad combination 😬
Sharlene Lynch
01:06:21
thank them and delete
Natasha
01:06:50
I only read earlier today that acting defensive sets you up for being attacked, its making so much more sense hearing it now! Thanks Elizabeth!
Matthew
01:08:34
OMG. this is about facebook!
Rachael Runner
01:11:37
So so good...
sandramontgomerie
01:11:43
Thank you helpful Elizabeth
Leanne Hill
01:11:49
awesome - thank you!
Matthew
01:11:52
thanks Elizabeth!
Elisha
01:11:57
thank you so much
Savitri Bejoyful
01:12:04
Thank you Elizabeth & Wendy
Mia
01:12:14
Great info- thanks Elizabeth and Wendy
Jane Cursaro
01:12:18
Wonderful, thanks so much Elizabeth and Wendy, very helpful
James Caldwell
01:12:32
Great session, thanks, Elizabeth!
Matthew
01:12:50
I am so happy to hear these things about sarcasm. not.
Suzanne Phillips
01:12:58
Thanks Elizabeth & Wendy. Yes family seem to be ‘’contagious!’’
sandramontgomerie
01:13:09
Thanks Wendy
Matthew
01:13:10
but srsly that is great insight
Elisha
01:14:15
I know this about sarcasm and have been introuble for it, but it is my natural instinct to hide I am uncomfortable, so again work on it daily
Elisha
01:14:46
😅😅😅😅
Matthew
01:15:26
I feel your pain Elisha. especially when I was younger that was my go to.
Matthew
01:16:09
how can we work with you, Elizabeth?
Elisha
01:16:12
thank you Matthew 🙂
Bridget Hogg
01:17:12
thank you
Sharlene Lynch
01:17:13
Thank you
Sharlene Lynch
01:17:17
yayayayyaay
Matthew
01:17:22
Onya Wendy and Elizabeth
Evelyn Pollard
01:17:22
thank you Wendy and Elizabeth
Sharlene Lynch
01:17:24
love it
Wendy Perry
01:17:28
Thanks!
James Caldwell
01:17:29
Thanks, Bye!
Elisha
01:18:17
what was the audio book and where is it available
Wendy Perry
01:19:17
See you!
Elisha
01:19:24
enjoy ladies and thank you will deffinately try breathing technique