Haha, the real Pamela Carpenter

Will the real Pam Carpenter please stand up

Still going through the stages….

Making it interactive and getting folks talking in small groups

Unreliable Wifi!

zoom sucks all of my energy

Difficult to engage audience

zoom novice!

problems: distractions

“Unstable internet connection” causing zoom problems

more challenging to make it interactive

challenges - limited responses/engagement

feedback during seminars. lots of silence

Making Zoom interactive.

New program in development - wondering how we will showcase our program virtually.

Very challenging to have back and forth conversations and work through body language

Sometimes challenging to engage with audience

Keeping people engaged in learning

connection problems

Internet challenges

Unstable internet connection. Hate the silences

Talking over each other!

No 'passing time' between meetings so everyone starts right on the hour and anyone who is late gets left waiting to be let in to the meeting.

lots of volume issues, sometimes can’t tell on which end

Use of breakout rooms

Unstable internet, difficult to engage

Problem: The technology itself: Planned break outs for a large meeting today didn’t work

learners shutting off video and then not there when you call them out

Making it memorable, in a positive way, not for technical difficulties.

keeping people engaged

how to take attendance

Sharing slides is one thing, but giving a "chalk talk" with real-time writing/drawing is challenging

keeping people engaged

Evaluations for a new platform; feeling disconnected

not personal!

How long to wait for people to answer questions on videoconferencing

eye contact!

Technical glitches, and difficulty with observing and engaging "silent" fellows

teaching without a whiteboard

lack of engagement and not able to see them

It feels very disconnected and the level of discussion is not there.

can't pick up on nomn-verbal cues

The introvert in me kinda loves it?

time delays, social cues missing - especially as fewer people are using video

Our major conferences are being held via Microsoft Teams; it's definitely sub-par to Zoom!

Agreed

I know I’m showing my ignorance, but how does one actually track “FD credit” (which I assume stands for Faculty Development…)

VIRTUAL MEETING BURNOUT

Fac Dev is something ACGME asks about but amongst programs, tracking varies.

I don’t think we see the poll in progress

or at least I don’t know how

I did not see the poll in progress

yes - virtual meeting burnout is another

Only seeing your slides, not your admin screen

It should be a pop up on your screens

yes, charlotte, NC

What do the different colors mean? My response or the most popular response?

We saw the poll but not your admin screen if you were showing that

Core PD from NC but screaming toddler is keeping me muted..

It appears that it is different for different people

PICU Med Director, Levine Children's Hospital

Yes, more faculty engagement with virtual meetings

Increased by a lot

yes

Agree

yes

More fellows joined residency conference once they went virtual so that was a plus.

If you couldn't see poll, click polls button on the bottom

especially true for faculty meetings

we've past fellows to our virtual meetings; last week, a few attended, so that was a treat.

I think people log on but temptation to multitask and may not be as engaged as in person

we found greater engagement early, but am sensing zoom burnout and are getting quieter and quieter (likely multi-tasking)

Our team is starting to talk about “zoom etiquette” when people are obviously on their phones or having a separate conversation in the chat.

New DSM-V = zoomophobia

I was told that WebEx is HIPAA compliant

We are using Microsoft teams for UME and GME

The chat is a double edged sword - sort of like passing notes in class

Can be helpful to have one person monitoring chat

Zoom offers a HIPPA compliant version that can be chosen by your institution

you have to tell everyone that even private chats are accessible to the host. I think that stops some of the private chats. They might still text but that takes effort

There is a setting to not show private chats in Zoom host settings.

I think Ohio State just changed the default Zoom settings to disable the "rename" feature (?)

Sometimes parent universities will have site licenses that you are eligible to sign up for. I found out that we could get a licensed corporate zoom account (Not HIPPA compliant), in addition to WebEx (HIPPA Compliant)

I have also found it helpful in small group learning where discussion is needed to ask people to turn on their camera

The unsavvy people can't figure out how to virtually raise their hands ;-)

Yes, how does one do that?

on the bottom of your screen there is a reaction button

click on that and choose your reaction

Push participant button and you'll find another button to raise hands

THat's reactions. The hand-raise is within the Participants tab

How do we find out about that conference

Who has the ability to mute everyone ?

host

Host and Cohosts can mute everyone

These advanced functions such as "mute all" are only available if your institution has bought the full-featured version of the software where one person can be the "host." Our limited versions (e.g BlueJeans regular user meeting) don't have that function

i dont have reactions feature. where is it?

tool bar at the bottom

not on mine

If reactions aren’t showing, you may want to check and see if you need a Zoom update. reactions appeared after I downloaded the latest version.

Zoom has videos to teach features

Liz, we are doing the same in Ped Dentistry! I initially started a webinar series so i didn't have to come up with 6 weeks of didactics myself for our trainees -- set up a google sheet, sent to other PDs across country, had programs sign up for the series in exchange for 1 lecture per program, and we've done daily seminars since March 23. One per day, 60ish programs, 300-400 daily attendees. Rave reviews, we will continue 1-2/month once clinics are "back to normal." We use webinar Zoom. great way to share didactics and collaborate. COVID19 has brought our specialty together in a great way!

Where can the tutorial videos for Zoom be located?

Zoom website has tons

on Zoom once you are logged in as an account holder

thanks everyone

That is a key point you don’t want to learn at the last minute

you can literally see videos and set all your settings based on what you like

liz, unless you share your screen, e cannot see what you are doing

where are the video setting located

not seeing shared screen?

We can only see your gallery view pic

When you share your screen we don't actually your zoom toolbar

I feel proficient in Zoom (enough anyway) but feel many of my providers aren't and is causing some issues. Going to look into some basic videos to help them understand some basic things like creating breakout rooms, making recurring meetings, etc

Can only see your background

video features under carat next to video, left toolbar

under video is 'touch up my appearance' - I highly recommend :)!!!!

Liz, can you mention how to set up the poll

genius!

you can buy a tablet to connect to your computer with a pen to draw

if you have a mac you can mirror an iPad with an apple pencil

you can also type on whiteboard-easier than drawing

where did you push that button to get to breakout room options?

Can only the host do the breakout rooms?

How come I don’t have these same options on the bottom of my screen? Is it cause she is the host? I did the update

I don’t have a breakout option

Host view

only host can create breakout rooms

fair. Fellows could go wild

can the co-host do this as well or just the host?

when a Zoom session is recorded, are the breakout rooms recorded as well?

just the host, not the co-host

What are people’s thoughts about recording all of the interviews during virtual recruiting?

I was the only one who spoke in my breakout room, so I came back early :)

I think that would be awkward and potentially intimidating for applicants

That was awesome, I can use that so much

thank you break out room peeps!

for a tablet to draw on your whiteboard for chalk talks, check out something like this: https://www.amazon.com/StarG640-Ultrathin-Graphics-Battery-Free-Pressure/dp/B078YR2MTF/ref=sr_1_3?dchild=1&keywords=drawing+tablet+usb&qid=1589402700&sr=8-3

Breakout Rooms are not recorded in Zoom, just the main meeting

might be helpful to ask your marketing department regarding videos—often they might have something on file

How are divisions handling virtual tours of clinical spaces and HIPAA?

twitter to give your program flavor

can you see if something is being recorded while you are a participant?

can you set up breakout rooms somehow before the meeting?

Yes, upper left corner.

yes = red dot in upper left

thanks

Speaking of HIPAA, our GME Office requires that applicants sign a HIPAA form (visitors in clinical areas form) as soon as they arrive for their interview day, and my guess is that is something coordinators will need to get ahead of time via email scan / pdf.

https://www.cmu.edu/computing/services/comm-collab/web-conferencing/zoom/how-to/manage-zoom-interviews.html

or should we have there be an extra "admin" person during the fellow/applicant session so they all can stay engaged?

How long should the interview “day” be?

THANKS this was great!

how do we get the recording of this meeting?

Thank you very much for this training!

Thank you! This was very helpful!

Do you require videos to be on

That was great! Thank you!

THANK YOU :)

thanks - this was so helpful!

recording will be posted on appd website

Thank you!

Thanks, Liz!

Thank you!

Thank you!

thank you!

very helpful from a newbie point of view, thanks so much

Thank you very much!

Thank you Liz!

Thank you! Very helpful and useful

can you put your redcap qr back up?

Thanks Liz

Thank you for all of this very useful info!!!

Thank you. This was wonderful!!

They can find the slides and recording at: https://www.appd.org/home/virtual_cafe.cfm

Thanks!

Thanks, Liz.

Looking forward to this year’s recruitment - excited!

Thank you! Great session!

Thank you!

Thank you!!!

Liz - you rule! The gift of gab!

thanks

Thank you!

thank you

Thank you!!

Thanks!

thank you!

Thanks ! Great to use in this safe space

Thank you, Liz.

Thanks

That was fantastic! Thanks so much.

What about trainees making a video? we were planning on them making a recruitment video for us. didnt think about going through marketing....

but i clearly am new at this haha.

Gotta go. Thanks so much!

thank you very much!

great job, thank you so much!

thanks , most helpful, Rob

Yes. Thank you. Very helpful.

Very helpful - thanks! Have to go now. Larry