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Mapping the Road Ahead: Post-Pandemic RV Travel - Shared screen with speaker view
Heath Padgett
11:14
hey everyone!
Lauren Stern
11:42
Heath! big fan 😍😂
louis graziano
11:53
Can we record
Nina Majcen
12:10
Good afternoon from Europe!
Michael Zhang
12:30
Those who are not having the floor to speak please mute your mike.
Jeff Cavins
12:38
Hey Louis! We’re recording and will share the link with everyone afterwards.
louis graziano
13:02
Thank You
keith sims
13:24
Hey everyone, hope everyone is staying safe…..God bless everyone
Patrick Kelman
14:25
Patrick Kelman from Mobile Entertainment Venue. Hi Everyone!
George Skelding
15:30
George hi everyone from Calgary Alberta
Rango huang
15:44
Hi,everyone,Rango from Vancouver
Doug Brown
16:30
Doug, hi Cincinnati, Ohio
Allison Ishman
16:37
Have you ever considered offering a renter a rental buyout - buy the camper?
Allison Ishman
16:44
Hi from chicagoland!
William Reyes
16:59
Good Morning Everyone, William from Houston, Texas
Lauren Stern
17:04
Columbia SC 👋
Rango huang
17:29
any Chinese in the meeting?
Heath Padgett
18:14
Joel is the man :)
Heath Padgett
18:42
https://harvesthosts.com/
Clay Lambert
20:20
lost audio
Benjamin Mallery
20:25
lost audio
diana garza
20:31
NO AUDIO
Andy Rivera
24:18
Lots of inspiration already!!!
Clay Lambert
24:32
Everyone viewing should turn off their own cameras
Jeff Cavins
26:34
Love to hear that, Andy!
Terry Antle
28:12
when will the temporary housing program come to western Washington state?
Jeff Cavins
29:05
Reminder to everyone to please stay on mute so that we can hear our speakers. Thank you!
Susan Albershardt
37:40
I am a college professor and use Zoom all of the time. I won’t be back in the classroom until June at the earliest.
Mary Devlugt
38:11
Microsoft TEAMs online meeting app too -10 fold growth
Susan Albershardt
38:39
Disinfecting
Susan Albershardt
39:41
Certified disinfected?
Susan Albershardt
43:49
Providing the cleaning supplies to the customer?
Walter Swenson
43:51
Concerns with outdoor travel is first timer experience - they pay good money to go to a campground for the pool, playground, activities and this year may be non-existent or much less accessible. Any concerns about first timers never renting again due to poor experience?
Deborah Kane
46:59
https://www.roadtripsfortherockstars.com/
Mark Owens
48:29
could Outdoorsy make as sticker showing the camper has been cleaned for Covid 19? Make it available to buy?
Susan Albershardt
48:30
Travel won’t start in Florida until they open the state parks and the Key again.
Elizabeth Padilla
48:38
Thank you Deborah, I love that idea, good on you!
Jeremy Bergwerff
49:39
Do any of the panelists have booking data that would suggest pent up demand instead of just opinions?
Jeff Cavins
50:03
Thanks for your questions! We’re getting them added to the list to cover during this discussion. We’ll get through as many as we can, and then we can follow up on the top questions in the coming days.
Lisa McIntyre
54:13
LOVE Deborah’s vision!
Lawrence Magid
54:51
Not really involved with the discussion, but I find your Android app does not function well, and when get an email of some interest, I have to go to a computer to read it and respond, can you look into making the app more robust. Can't walk around with the laptop all the time.
Mark Kolar
55:06
Any thoughts on how RV owners are advertising outside of Outdoorsy to draw new customers into the Platform?
Eric Kissinger
55:27
Agreed, the android app is wonky at best.
Jeff Cavins
55:52
Thanks for your feedback on the Android app, Lawrence. We’ll pass it along to the product team.
Tony Ayres
56:09
What about bulk renting to hospitals and 1st responders during the covid
Tony Ayres
56:12
?
John Uhte
56:12
I signed up quickly to Outdoorsy's program to promote RV rentals to First Responders in the SF Bay Area. I was asked by Katherine of Outdoorsy to have my RV ready to deliver early this week, but then have received no communication from her about the program. Is it still happening?
Barbie Perry
56:53
most people have lost their jobs and have no money. when do you think people will be able to afford vacations again?
Todd Schoelen
57:00
For Karen: Any new marketing campaigns from RVIA after Covid is over?
Benjamin Mallery
57:17
RE: road trips for rockstars. Does the deposit go through Outdoorsy
Thomas Doyle
57:20
As an RV Owner, I am worried about bookings and summer revenue. What are your marketing plans to supply us owners with more bookings?
Troy Cooper
57:36
What’s our panel hearing from the large RV lenders regarding forbearance on RV loans and default rates? Given the economic impact of Covid-19 it is likely that many owners could find themselves or their businesses strapped for cash.
Claudia Alexander
58:02
I missed the first few minutes so this may have been addressed-but will many owners be discounting their daily rate to help generate new bookings?
Evan Hopkins
58:04
@John -We have started to receive requests from first responders directly and organizations we have been working with. The strong response of people signing up has provided a great deal of choice for those in need.
Shaun Bailey
58:10
I really like the idea of a "clean" sticker - when owner follows Outdoorsys cleaning recommendations, sticker is placed on door
Benjamin Mallery
59:33
Suggestions to market rental in local area
Susan Albershardt
01:02:24
I’ve heard ozone machines don’t really work for viruses.
Lisa McIntyre
01:02:35
What is the cleaning machine Mike is referencing?
Susan Albershardt
01:02:43
Ozone machine.
Lisa McIntyre
01:02:54
Thanks Susan.
Clay Lambert
01:03:22
I am interested in ‘Working Travel” or “Hobby Travel” by providing enclosed race car trailers (with and without sleeper modules) that I have built workshops into. The problem I have is that Outdoorsy categories do not really provide for this type of ‘RV’ . Here in the South (NASCAR country) there seems to be demand for this. Because this is a niche I would like to leverage Outdoorsy as the platform to enable this (rather than a non-platform, organic marketing effort).
Clay Lambert
01:04:40
(and a shout out to Jeff Cavins, from a fellow Exodus Alumni ;-)
Andy Rivera
01:05:18
I want to call a hospital and offer my RV now!
ricardo ramos
01:05:33
We typically use non-toxic, surface safe cleaners on our rig. Is there any concerns on these disinfecting products on the interior surfaces of your rig?
Claudia Alexander
01:05:39
So if longer turn around times are advisable is it possible that Outdoorsy will extend the 7 day window for returning the deposit to a longer period of time-perhaps 10 days?
Michael Fagan
01:05:50
EPA.GOV explains that ozone machines will NOT do anything for viruses, bacteria, mold, etc.
Bozhidar Mirchev
01:05:53
does any of you plan to expand your business with more rigs during this time of COVID?
Efrain Vega
01:06:34
don't forget to apply for SBA PPP if you qualify, once its funded again
Kirt Wilson
01:06:50
yay! during this zoom I got a booking.
Michael Fagan
01:07:24
CDC has list of solutions that will kill coronavirus, and others. We refer to this list in the healthcare world to use correct cleaning solutions.
Michael Zhang
01:07:55
To all panel members, do we plan to run some ads to promote RVng as a safer way to travel?
Nina Majcen
01:09:03
Thank you for organizing this amazing video call!
Andy Rivera
01:09:07
Awesome! Thank you.
Clay Lambert
01:09:22
Will you address questions offline that did not get verbally addressed today?
Brent Hurt
01:09:32
amazing VIRTUAL Event!!! this inspired us to expand beyond renting our personal Class A and creating a business on this life we LOVE!!
Ron and Mary Walkowski
01:09:50
when is the next time we can do another video chat again
Barbie Perry
01:09:55
let's do this more often, please 🙂
CHRIS Miller
01:10:06
thanks for doing this . we have 4 units and are stoked to start renting with outdoorsy
Jeff Cavins
01:10:09
We’ll be sending a follow up note in the coming days with some of the trending questions answered. Feel free to connect with our customer support team if you have specific questions for Outdoorsy that aren’t specific to this panel as well.
Patrick Pfeifer
01:10:22
Thank you!
Mary Devlugt
01:10:35
Maybe a page on your website for RV apps for trip planning...
George Skelding
01:10:41
George Skelding Thankyou
Cliff Fox
01:11:16
This is a great idea, please continue in the next weeks/ months
Elizabeth Padilla
01:11:17
Breakout rooms really help cover everyones questions. Put a panel member in each breakout room.
Malcolm Maybury
01:11:18
Thank you for this
Mary Devlugt
01:11:32
Thank you so much-very helpful.
Eric Kissinger
01:11:36
Well done, thanks so much community! Best of luck all!
Norman Przybylski
01:11:41
Thank You
Norman Przybylski
01:11:42
1
Marvin Rogers
01:11:56
good call
Norman Przybylski
01:11:58
God bless
Ron and Mary Walkowski
01:12:06
please sooner
Scott McDowell
01:12:10
Lets eo it again soon