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Vancouver Coffee Culture - Reopening Your Cafe - Shared screen with gallery view
Jayme Canotal
13:27
https://sbbc.co/digital-meetup
Paul Bhangoo
14:32
I have seen the alberta requirements to open. When are the BC requirements going to be shared
Jayme Canotal
14:57
Tom's site: https://www.vancouvercoffeesnob.com/
Jayme Canotal
15:47
Jess's site: https://www.nemesis.coffee/
Qasim Nathoo
16:40
BCRFA has released guidelines, but as far as I know, they are not complete yet. The document is really robust.
Jayme Canotal
17:02
SBBC website: https://smallbusinessbc.ca
Jayme Canotal
17:12
our email: askus@smallbusinessbc.ca
Jayme Canotal
20:06
link to siply: https://www.getsiply.com/
Jayme Canotal
24:12
Here is the link to the BCRFA Guidelines for reopening in-restaurant dining: https://static1.squarespace.com/static/5d37827eea1ab800017d102d/t/5eb5ab9477f6ea23d6bfba90/1588964256218/EDL_BCRFA_blueprint_for_reopening_NPR.pdf
Qasim Nathoo
24:27
I was looking for that link!! lol.
Jayme Canotal
24:52
Thanks for mentioning Qasim
Jayme Canotal
25:39
Pidgin's at cost delivery platform called FromTo: https://www.fromto.ca/
Qasim Nathoo
25:45
No worries. Its honestly a bit unnerving to consider everything in that document. There is a lot.
Jayme Canotal
27:02
Here is a recording of a webinar we ran on April 2nd called "Pivoting to Add a Delivery Service to Your Small Business": https://smallbusinessbc.ca/pivoting-to-add-a-delivery-service-to-your-small-business-webinar-recording/
Ruby Wang
27:08
https://blog.routific.com/how-to-launch-and-scale-a-delivery-business-profitably
Ruby Wang
27:15
E-guide on delivery implementation
Jayme Canotal
28:07
This is the delivery platform Tom was just referring to called Fantuan: https://www.fantuan.ca/
Jesse Johnson
29:02
Ritual has just launched a Commission Free ordering platform called RITUAL ONE. no commission and no start up fees if you sign up before June 1st
Paul Bhangoo
29:26
I think the larger question we need to discuss is some/most cafe's are experience based cafe's and we don't have the novelty of a drive-thru or walk by traffic as there is in downtown Vancouver, how do we shift our model to encourage more take out in situations where historically take out was minimal vs dine in
Jayme Canotal
31:31
here is yesterday's digital meetup on social media: https://zoom.us/rec/share/5vdpDqGq7WVLfKPAtG_AYp8DH6_gaaa8hHBP8qAInxmhX9dG71rrKLI41gNqXmqy?startTime=1589392789000
Jayme Canotal
32:17
You can find all of our special edition webinars for COVID here: https://smallbusinessbc.ca/article/catch-up-with-sbbcs-free-covid-19-webinars/
Qasim Nathoo
32:44
Restaurants Canada has also released guidelines
Jesse Johnson
32:50
I think Worksafe BC has released/will be releasing some guidelines for this
Qasim Nathoo
33:09
And yes, my understanding is that we will need to submit that plan to Worksafe.
Jayme Canotal
33:33
We also have a dedicated COVID Support Service available to answer questions via chat, email, and phone for free. We have a help centre with lots of info on re-opening here: https://covid.smallbusinessbc.ca/hc/en-us/categories/360003752594-Reopening-Your-Business
Qasim Nathoo
34:41
I think looking at patio seating is also an option for all of us. City seems to be easing restrictions.
Jayme Canotal
34:52
Employers will be required to Employers will be required to:Review the new Health and Safety Guidelines (https://www2.gov.bc.ca/gov/content/health/about-bc-s-health-care-system/office-of-the-provincial-health-officer/current-health-topics/covid-19-novel-coronavirus?bcgovtm=20200319_GCPE_AM_COVID_6_NOTIFICATION_BCGOVNEWS_BCGOV_EN_BC__NOTIFICATION), best practices and other resources from WorkSafeBC (https://www.worksafebc.com/en/about-us/covid-19-updates?bcgovtm=20200319_GCPE_AM_COVID_6_NOTIFICATION_BCGOVNEWS_BCGOV_EN_BC__NOTIFICATION)Adapt these materials into appropriate COVID-19 Safe Plans for your workplace
Tom Conway
35:06
Also, I recommend viewing this webinar we hosted with WorkSafe last Friday. You will note that the speaker shared that plans will not be required to be submitted - but you need to have one on hand in case you get inspected. https://smallbusinessbc.ca/covid-19-workplace-health-and-safety-webinar-recording/
Qasim Nathoo
36:16
Thanks for clarifying that Tom.
Jayme Canotal
37:43
Here is the webpage from WorkSafe with info on what employers should do and industry specific information: https://www.worksafebc.com/en/about-us/covid-19-updates?bcgovtm=20200319_GCPE_AM_COVID_6_NOTIFICATION_BCGOVNEWS_BCGOV_EN_BC__NOTIFICATION
Tom Conway
37:50
Sure thing Qasim!
Jayme Canotal
39:04
Smoking Gun Coffee Roasters: https://www.smokingguncoffee.com/
Jayme Canotal
40:55
We have a free webinar next week on video content: - Creating Professional Video Content Using Your Phone - May 21: https://smallbusinessbc.ca/education/creating-professional-video-content-using-your-phone/
Jayme Canotal
42:00
We have a business strategy planning service for COVID: Strategy Planning for Business Growth During COVID-19 and the New Normal https://smallbusinessbc.ca/service/advisory/strategy-planning-for-business-growth/
Jayme Canotal
42:48
This is the Provincial website with BC's Restart Plan: https://www2.gov.bc.ca/gov/content/safety/emergency-preparedness-response-recovery/covid-19-provincial-support/bc-restart-plan?bcgovtm=20200319_GCPE_AM_COVID_6_NOTIFICATION_BCGOVNEWS_BCGOV_EN_BC__NOTIFICATION
Ben Abel Abel Marketing
43:10
Hi Ruby and everyone! When there is time for questions and comments I would like to contribute.
Jayme Canotal
43:25
thanks ben we can unmute you shortly
Ruby Wang
43:27
Sure Ben, after this question I'll unmute you :)
Tom Conway
49:57
Sorry, I have to jump off to prep for an 11:45 call. Thank you all!
Ruby Wang
50:04
Thanks Tom!
Qasim Nathoo
50:08
Thanks Tom.
Qasim Nathoo
51:44
quick question when this is part is done
Andrew Boutilier
52:29
Barrazza Virtuoso
Morgan Ayres
52:48
Condiments all placed inside coffee for the guests at Starbucks
Morgan Ayres
54:31
Love the Yaletown Small Victory!
claire chan
55:00
I’m a barista at SV Granville!! come visit !! <3
Jayme Canotal
55:10
For those unfamiliar: https://smallvictory.ca/
Ruby Wang
55:11
I always go!!!
Qasim Nathoo
55:16
Hi Clare :):)
Jessie Chou
57:01
Hello! Wondering if all fellow cafe owners are setting up plexiglass sneeze guard at the POS area? I have seen the guards everywhere but many customers are still not standing directly behind it…
Jayme Canotal
57:12
SBBC also has a marketplace of small business listings in BC: https://smallbusinessbc.ca/marketplace/
Qasim Nathoo
57:27
Hi Jessie: the rules are that there needs to be 6ft distance from 'action areas' to customers.
Qasim Nathoo
57:37
at the coffee bar... there needs to be 4ft between barista and customer
Jayme Canotal
57:40
make sure to get your businesses up there and everyone else check it out to support small businesses in bc
Qasim Nathoo
57:42
this is based on BCRFA
Qasim Nathoo
58:13
So we will definitely be putting some up on top of our display cases, and probably along the bar (employees are also adamant about this)
Ruby Wang
59:09
Tom's email: tom@getsiply.com
Morgan Ayres
59:12
Great call-out around non-verbal connections with a mask and creating that amazing customer experience. Even training for tone of voice and mannerisms
Qasim Nathoo
59:38
Thanks everyone!!!
Qasim Nathoo
59:53
especially to small business bc
claire chan
01:00:04
thanks for hosting!
Jayme Canotal
01:00:06
Our next Digital Meetup will be next Tuesday at 11AM with our Covid Support team, answering your questions on BC’s reopening plan.
Ruby Wang
01:00:10
wang.ruby@smallbusinessbc.ca
Paul Bhangoo
01:00:11
thanks everyone. anyone wanna connect off line. info@westvillagecafe.ca