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Tigo Webinar: Tigo's SMART Website for System Owners & Installers - Shared screen with speaker view
Kristi Hendrickson
14:06
I am trying to register for Tigo Smart for the first time and it's not letting me. I enter data and enter, but it just empties the data and shows the same registration window. Ideas?
Ignacio Smith
15:25
Thank for the invitation
Melvin Flournoy
20:58
My apps displays are not any where close to what I see on the screen. I couldn't update using the Apple Store.
RobertT
23:13
what are "kettles" on previous screen?
Edwin Torres
24:21
Do you have a default sample PV system so we can play with the program like you are doing now?
Edwin Torres
25:58
Im on it amazing
Catherine Nevo
26:46
my panels are in Yucatan, Mexico...is there a source that indicates usage in relation to production..CFE...does not buy back.
RobertT
28:50
please clarify "reclaimed energy"
S F
29:21
my system is not showing reclaimed energy, do I need to turn it on?
Travis Kepler
29:45
If you click the leaf it should show reclaimed if you have optimization
S F
29:57
Thanks Travis
Phil Blake
30:37
What do you mean by " reclaimed energy "
S F
32:33
so I shouldn't see much reclaimed if there is min shading
Edwin Torres
32:36
To get all that information you have to be connected to each module and the inverter, right? How is done?
Glenn Hall
32:50
Has testing been completed with Fronius inverters, to adress any Arc Fault nusiscance trips? With Tigo-R-F and Tigo-A-F with Symo Advanced inverters?
S F
33:56
its the furthest south and west
Jean Marc Zanni
34:08
temperature. it is cooler
Steve Unger
34:16
reflection from some surface
Gregg DuPont
34:46
Maybe tree shade hits other panels during high production times?
Phil Blake
35:00
Ok got it. So If I have a customer that is using an older micro inverter that does not have a monitoring system , this is not a monitoring system that we can use for his system?
Phil Blake
36:06
This system is only for use with the Tigo Optimizers correct?
Travis Kepler
37:12
You can connect any device that communicates over RS485 communication. ie. Smart meter, inverter output data, weather station, 3rd party data logger, etc.
Glenn Hall
38:00
Has testing been completed with Fronius inverters, to adress any Arc Fault nusiscance trips? With Tigo-R-F and Tigo-A-F with Symo Advanced inverters?
Glenn Hall
38:30
No. Output of Microinverter is AC.
Ignacio Smith
38:49
what are the system's requirements?
RobertT
38:59
how do we find out what type of components we have on our system (optimizer, etc.)?
Renzo Castillo
40:22
We installed an optimized Tigo system for my mother in law 6 years ago? Is there a way to show her with this Tigo functionality that she already broke even? How do we go from this to $? We installed Tigo at time 0.
Cindy Ford
41:09
is the alert section the place where your system would indicate a defective panel and/or worse a potential fire situation?
Edwin Torres
41:59
To get all that information you have to be connected to each module and the inverter, right? How is done?
Jean Marc Zanni
45:46
You mentionned ground fault detection. I would need more info and specifically want to make sure the Tigo unit does not compromise the isolation of the array.
Reto Gfeller
47:39
With Premium I could place Volt-meter PER string?and Ampere-meter PER string?correct
Renzo Castillo
48:29
Could you resend the steps to look at the sample you have on the website?
Gregg DuPont
49:02
97 - it was 100
Jeff Beebe
49:03
SHows 97 participants on my screen
Ignacio Smith
49:33
Thank you for so insightful information
S F
49:49
Yes thank you very valuable
Catherine Nevo
49:58
thank you.
JUVENAL
50:00
Yes Please put the link so we can download it
Jeff Beebe
50:01
Thanks !
Jean Marc Zanni
50:01
Thanks
Miles McDonald
50:01
I bounced in and out via bad internet
D Booker
50:07
Thank you
Edwin Torres
50:07
thanks! be haelthy
Miles McDonald
50:09
thanks
JUVENAL
50:10
Thanks
Doris Spoor
50:15
Thank you for great info as educate to all about the system.
Galaxy Fold
50:17
Thanks a lot
Jordi Badosa
50:21
Thanks !
Galaxy Fold
50:28
thank you
Julien chapon
50:30
what's the address to reach you out again?
Julien chapon
50:35
thanks again!
Doris Spoor
50:42
Stay at home healthy and safe
Dezlleh Perect
50:55
Thanks...
Doris Spoor
51:12
direct contact phone # pls?
Ray Riss
52:05
How much Is Premium?