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Post-Pandemic Scenarios for Air Transport - April 23rd 15.00 -17.00 BST (FREE) - Shared screen with speaker view
Jose Antonio Ferreira Queimada
45:02
Hi all! Greetings from Copa Airlines, Panamá
Charles Caldwell
48:14
Education sector in Hong Kong
Charles Caldwell
48:25
This is Charles Caldwell from Hong Kong (Education)
Claire Meloche
48:29
Energy
Robert Cooms
48:29
Just interested in Houston
ELVAN GULER
48:34
passenger service system / aviation
Simon Heywood
48:34
Capital raising
Joshua Hirschheimer
48:35
Joshua Hirschheimer from Porsche Consulting, Atlanta
Mark Spicer
48:41
Hello from Botswana, Mark Spicer - BlueSky Airways.
mallika kakra
48:44
Hello, Mallika this side from Alpha Pictures (Content Distributor for Airlines)
Gerardo Martinez
49:03
Many thanks for conducting this - Greetings from Collinson - Priority Pass, Americas Region. Travel Experiences, Insurance, Assistance, Risk Management
Ellie Parkes
51:10
Hello everyone, greetings from John Horsfall - design & supply of inflight textile products, based in the UK
Gülsah Kaya
53:09
Hello everyone from Berlin, MBA in Sustainable Mobility and ITS
Joy Dunwoodie
53:23
Thanks for this. Guest experience focusing on food and beverage in airline lounges global
Pichuiyer Balasubramanian
53:53
Hi all. Bala from Dubai. Global Air Cargo consultant
Jolyon Kingham
54:02
Hello all, Jolyon Kingham from Avia Solutions - global aviation consultancy, based in UK
Allen Crowley
55:22
Hello from Fort Worth Texas
ABIODUN AKINYEMI
56:32
Hello, Abiodun Akinyemi - Visapoint.travel (Broadhill International Ltd) Visa and Immigration Consulting services
Noel Hiney
56:39
Greetings from Ireland. I'm an aviation researcher with Dublin City University.
Maria Cardenal
57:08
Hi from Barcelona. PaaS, IFE, e-commerce and other digital services onboard.
Pascal Garreau
57:46
Hello from Montreal, Here is Pascal Garreau from OCTANT Aviation (air transport consulting)
ELVAN GULER
57:46
sealed and secure
Kavanagh Anne
58:29
HI everyone, I’m a communications consultant in travel retail and leading comms for APTRA (ASIA PACIFIC TRAVEL RETAIL ASSOCIATION)
Noel Hiney
58:45
Interesting that the two most popular choices envisage deep recession...
Simon Gore
58:48
Is the Golden Age of Flying effectively over?
Allen Crowley
58:51
Pessimism
David Wood
01:00:21
I'm reminded that in 1914, when the First World War broke out, nearly everyone was talking about "it will all be over before Christmas". We seem to be collectively more sober now.
Steven Grant
01:00:29
Hello/Bonjour from Ottawa Canada. WorldReach Software develops mobile solutions for on-boarding and ID verification. Could be a border kiosk in your phone, or a touchless check-in.
Pichuiyer Balasubramanian
01:00:40
Hi. Can’t see anyone. Can hear though
David Wood
01:01:31
Seeing and hearing fine here. Pichuiyer, perhaps try refreshing your screen (F5)?
Robert Cooms
01:01:47
Think a lot depends on availability of vaccine and recovery mode. I think that long-haul flights will have a better chance of recovery initially, while short-haul flights will suffer. Just based on my current feelings and not futurist thinking.
Pichuiyer Balasubramanian
01:02:23
Mine is MacBook Air…which is equivalent of F5?
Vimal Rai
01:03:03
Here's an interesting perspective from BCG: https://www.bcg.com/publications/2020/covid-consumer-sentiment-survey-snapshot-4-20-20.aspx?_lrsc=08bf63aa-24b5-4624-bdee-8014f4cbae17&source=Elevate&medium=LinkedIn&redir=true
Israel Carrillo
01:06:53
Greetings from Chihuahua Mexico, ELeather LTD
David Wood
01:10:48
I'm not sure that people will become more willing to fly when, as Joe suggests, that they realise their own risks of major health trauma is reduced. That's because they will also have the risk of passing on an infection to any of their family members who are more vulnerable.
Robert Cooms
01:15:35
There are also the health risks of going to and from the airport (what kind of transport can one rely on to minimize risk) and what happens inside the airports.
Gerard David
01:16:43
what about one out of three sets unocuupied?
Joshua Hirschheimer
01:16:48
Agree to Robert - city public transportation as well as Rideshare platform vehicles do not feel as reliable to be clean and safe
Robert Cooms
01:16:59
Also consideration of what happens on the plane. Are center seats left vacant. Ryanair doesn't like that possibility from what I've read.
Gayathri Narayanan
01:19:08
You're right Robert, Ryanair aren't supportive of the idea easyJet suggested. I personally think the key question, is safety and how passengers and cabin crew can be re-assured of the safety
Kevin Antcliff
01:19:26
Hello all. Kevin Antcliff from NASA Langley. Thanks for setting this up!
Evan Morris
01:19:33
Would like to hear Dr Leader further elaborate on the claim that inside an airplane is safer from airflow perspective from other passengers vs a grocery/pharmacy despite the confined space of a plane. It would be one of the largest marketing coups if it can be empirically argued to the public.
Tugbay Akbulut
01:19:38
Nothing
Pichuiyer Balasubramanian
01:19:48
Right from going to airport and returning home, everything will be a significant challenge
Kesang Ukyab
01:19:55
@Rohit great panel! you mentioned that Digital Transformation, AI etc. will see an increase in investment, could each panelist touch briefly share some more insight on this from their area of interest. Thanks
Andy Gifford
01:19:58
will an empty middle seat really make any medical difference?
Martin Bowman
01:20:03
There is no silver bullet
Florin Gheorghe
01:20:08
A vaccine and rigorous testing only for me
Lee Ebbutt
01:20:59
What do you think the major difference will be for airport operators will be between BAU and normal operations during the restoration of service stages?
christine martin
01:21:25
Hi Christine Martin from Ethos Farm here, we are running a series of webinars about future proofing inflight retail. Airlines will need to maximise all ancillary revenue opportunities. You can email me for joining details. Cjm.at.homex@gmail.com. All welcome!
Ozan Demir
01:21:32
mandatory testing and temperature checks will be the key to relieve and address passengers’ concerns
Sally Nordeen
01:21:42
 Investments in better throughput at the security checkpoint has been an ongoing activity. US based carriers and airports have been putting tremendous pressure on regulators to improve throughput. With throughput not on the critical path to airlines/airports for revenue generation for quite a while should we expect to see these security technology investments at the checkpoint put on hold or do you see a shift from security related initiatives like computed tomography at the checkpoint to more healthy related investments tied to social distancing?
Brett Whiton
01:21:59
Hello from NYC.
Mark Spicer
01:24:27
Do you feel the business traveler will still see the need for air travel in the future after the lockdown requirements of working at home and getting used to zoom type meetings?
Carlos Martinez
01:24:55
Shouldn't we be looking at how China is progressing? What are the tactics from airlines that are getting more pax on board? Is it hygiene? Is it ticket changes with no penalty?
Jonas Ekholst
01:25:27
Time to be creative and solve this through new designs and new solutions on both the airport and airline side. Focus on safety, sustainability and privacy, and let's re-imagine how we sit in the plane and in the gate. No more "transporting cattle" from A to B. This could actually turn out to be a transformation to a better passanger experience.
Joshua Hirschheimer
01:27:00
The slight transformation will be that the power will go back into the hands of the traveler and not the airline. The airlines (especially in the US) have enjoyed a long time of growth and financial success, where passengers had to submit to the new rules. I think from a pricing and offering perspective, the airlines will have to shift to a much more flexible model - and obviously clean and safe!
Ulf Roeed
01:27:57
How are your views on increased use of biz-jets due to Covid-19?
Ozan Demir
01:28:05
The business travel which is the bread and butter of the passenger airlines will be lower than before which will impact the bottom line of the business. The airlines will shrink and become more “cargo” oriented than passenger oriented.
Ridha Ben Gara
01:30:28
Do you think that the utilization of small aircrafts will be preferred by the custommers?
Jasim Alshimmari
01:30:39
During this pandemic do you think there should be changes on the agents uniform such as police
Italo D'Ascoli
01:31:55
Do you think the measures to be applied in airports should be alligned to those that will be implemented on other transport modes (train, boat, metro, bus)?
Brett Whiton
01:35:32
I hate to leave but have a client Zoom & Learn. Please feel free to reach out.
Rich Salter
01:35:37
Very good perspective from Joe and Antoine re need for pax to be tested BEFORE getting to airport and carrying an industry-recognized certificate in their passport that says they are not infected.
Mark Spicer
01:36:12
What are your thoughts for new airlines or start-up airlines. Is this a good time for a start-up, even though many airlines are folding?
Pichuiyer Balasubramanian
01:36:54
Hi Bala from Dubai.I don’t think so Mark.
Vikram Jeetah
01:37:58
Our tourism industry constitutes 24 % of our GDP ( USD 14 b) and today we are on the 35th day of lockdown. Our National airline Air Mauritius went into voluntary administration yesterday. The Covid -19 is not only impacting on the airline industry but on the economy of a country that is so dependent.
christine martin
01:38:58
I am so sorry to hear about Air Mauritius going into administration.
Cynthia Kelley
01:39:17
Will a requirement for medical certificates/documentation of all passengers run afoul of HIPAA and other laws, and will this require governmental changes?
Noel Hiney
01:42:01
Are there two key periods ahead of us -two phases of recovery - pre-vaccine and post vaccine?
Julie Baxter
01:42:39
While airlines are suffering so severely and retrenching in every direction, what is the one thing their suppliers - who are also suffering to badly - can do to maintain support and help prepare for the ‘flight back’?
Jasim Alshimmari
01:42:54
You, 19:02 It has been said that the virus can be transmitted through animals, what measures should be taken to avoid K9 dogs from transmitting the disease during airport checks?
Rich Salter
01:43:15
And post-vaccine, the proof of vaccination can be included in (electronic) passport and token.
Jim Slevin
01:43:21
Other - Comment - People will fly again when economics are clear and they can
Florin Gheorghe
01:44:24
Perception of safety and actual safety are not the same thing.
David Lance
01:44:36
In the short-term, handing out masks at boarding may be of more value for passengers than handing out headphones or other amenity packages upon departure.
Sanel Ahmic
01:45:00
Good point, David Lance
Lynn Gordon
01:45:39
What major changes are going to be a priority in the hold rooms in the short & medium term? Does anyone see extreme measures such as individual pods/screens or will the focus be more on personal PPE gear?
Anne Bartlett-Bragg
01:45:43
Sorry need to go - will pick-up when resources sent - thanks for insights!
Martin Bowman
01:46:00
CDM is all about capacity optimisation - there's hardly going to be a capacity issue
Andy Gifford
01:46:16
Let's hope we get the real stats associated with covid-19. That information will set realistic expectations for safety demands
mallika kakra
01:48:20
Good point Julie Baxter
Vincent Pilon
01:49:37
Key challenge will be also to fight against mis-information (huge amounts of these)
Pichuiyer Balasubramanian
01:51:34
Confidence and comfort of operating and cabin crew is an important point - no one has touched that
norman keilpart
01:51:43
CDM may have been designed for facility optimization, however the addition of a rule to not place an aircraft at a gate if the adjacent gate is occupied could effectively provide a greater level of passenger separation in the hold rooms.
Ismael Ordonez
01:52:25
I totally agree with Daniel. Communication is really paramount. All efforts made towards making air transport safe won't deliver the results we need if they are not communicated to the public in a consistent way. Nowadays air travel is the safest mode of transport (and it is how we fight the fear-to-fly). Let's make it the cleanest and safest from a health perspective too!
Liana Napalkova
01:54:56
Re-posting with "All panelists and attendees": Which updates (if any) should be introduced into maintenance procedures in order to ensure that the long-term parking programes of airplanes (active & deep) do not potentially increase risks of accidents?
Andy Gifford
01:54:59
We've been excellent at creating fear of the virus, we need to be as dedicated as eliminating that fear
Italo D'Ascoli
01:59:07
International Organizations such as ICAO - WHO - ACI - IATA have to be able to convince States to implement common measures in all the phases that will be required to exit the lockdown. Some State can also be convinced to enter in some business (Airlines - Airport) as a measure needed to save the service given to the community.Very few Countries have followed WHO recommendations before and during the crisis. They are more willing to listen to the "advice" of the International Monetary Fund (IMF) than those of the WHO.
Ulf Roeed
01:59:54
There should be a global collaboration to ensure a fasttrack to reach an international agreement for all countries to be allowed to use e.g. face recognition to ensure touch free/contact less travel at e.g. check-in and boarding at the gates to avoid touching surfaces with the risk of virus.
Pichuiyer Balasubramanian
02:00:00
the only saving grace for aviation now is cargo, without any doubt
Graham Bolton
02:01:23
To @Martin Bowman’s point, it seems likely that we will need to think seriously about capacity well before traffic fully recovers. Social distancing norms and requirements may push us towards reducing queues, whilst increasing the queue and dwell areas needed per passenger. Introduction of health screening process will in parallel place new demands on space. Supports increased focus on operational effectiveness and use of technology to facilitate the journey. This will, of course, help control operating costs - which are likely to be a challenge for airports and airlines!
Paul Hunter
02:02:46
With the option of less passengers onboard a flight to create social distancing being considered, this will put more pressure on the sustainable outcomes and CO2 reduction goals. How do you see this being balanced out?
Martin Bowman
02:04:30
Fully agree Graham - it won't be about capacity increase (which is what the CDM business case is predicated on) but about capacity management where we agree safe caps arond passenger flows, passenger throughput etc.
Jon Norris
02:08:05
I agree with Graham Bolton and Martin Bowman on the work required to better control flow through airports as we recover from this crisis. As we don’t have the luxury of $ or time to make infrastructure investments in the short to mid-term we’ll have to throttle pax capacity to maintain social-distancing and safety …
Cynthia Kelley
02:09:53
All panelists and attendees should really be the default option on the chat, rather than having to be selected.
Mike Jenkins
02:12:07
has anyone touched on the massive reduction in fuel costs moving forward as a short term significant reduction in airline costs? the price of oil could be low for the 2 year cycle we are talking about that could help financial recovery, especially when combined with the retirements of less fuel efficient aircraft
Tony Aggarwal
02:12:08
the solutions presented seem very, very, demanding - but the only chance of survival of the sector
Jon Norris
02:14:21
Daniel Coleman - excellent point about the need for genuine collaboration and co-creation as we navigate our way through this crisis
Andy Gifford
02:14:31
Important comment from panel - changes need to be outcome based not process based
KAREN Durban Villeval
02:15:12
sorry I have to go to another e meeting…. very interesting insights. thank you to all panelists and looking forward for the video link
Martin Bowman
02:16:37
Not great margins in airports? Are you sure????
Ellie Parkes
02:18:19
This has been really insightful, thanks so much for putting this together. Look forward to watching the rest on the recording. ellie.parkes@johnhorsfall.com
Isabelle Besson
02:18:23
and green?
Steven Grant
02:18:58
The bonded bus solution exists in Vancouver during peak cruise season to take US citizens directly from the ship to the US departures area of YVR.... without the need for them to enter and then depart Canada.
Ray Vaughan
02:20:17
Who remembers being able to check in with BA at their terminal on the Cromwell Road and then get on their routemaster bus with you luggage in the trailer. Aer Lingus offered the same service out of the Tara Hotel in Kensington. Today Edmonton Airport in Canada allows you to check in your baggage at the car park.
Rodolfo Losada
02:24:55
Airlines have been seen as strategic industries, brining nationals back.AZ and TP have been nationalsed and on the way
Rodolfo Losada
02:26:09
Air Mauritius has gone under. What do you do in an archipiélago?
celine hourcade
02:28:33
will the citizens really accept that public money is used to save private companies without any sort of control given back?
Monica Wick
02:29:18
Good question!
Andy Gifford
02:30:38
we can't keep on piling on security & keep things workable. The terrorism checks together with a new medical initiative is going to be too onerous. Maybe the future is about passenger approval & minimum luggage.
Noel Hiney
02:33:19
Some Governments are looking at the financial behaviour of companies, e.g. w.r.t dividend payments, when considering provision of support. Do you think this goes against the need to not pick winners and losers?
Jon Norris
02:34:37
Thank-you to Rohit and all the panelists for an excellent webinar :-)
Noel Hiney
02:34:56
This has been a really excellent session, thanks so much Rohit and panel!
Aleks Korfanty
02:35:23
Thank you gentleman, great panel!
Cynthia Kelley
02:35:28
Fascinating discussion - thank you so much to all the panelists.
Ismael Ordonez
02:35:40
Thank you all for the interesting conversation. Looking forward to a panel in a few months to talk about how the recovery is going!
David Morris
02:35:52
Thank-you everybody. An excellent panel and discussion.
Nahla Mesbah
02:36:16
Very insightful. Thanks to all panelists.
Michael Barry
02:37:03
Excellent session Thank you
Mark Spicer
02:37:14
Thank you for the information and thoughts on the industry. Very helpful.
Gayathri Narayanan
02:37:25
Fantastic session! :) extremely insightful
Andy Gifford
02:37:28
Good perspectives
Ivan Iliev
02:37:28
Its very good to have so good participants!
Italo D'Ascoli
02:37:30
Thanks for your contribution to the panel and to the common discussion, sharing information and creative solutions to come
Rich Salter
02:37:46
Thanks - and good job with well-positioned polls and well-formed questions too.
Lynn Gordon
02:37:56
Yes, great webinar. Thank you! Happy to help with any future discussions regarding the hold room and proactive strategies for the short & long term..
Simon Long
02:38:18
What a shame that none of we, the attendees, had the opportunity to have our questions addressed by the panel. What was the point?! Good luck everyone and if interested in touch free sanistisation do contact me at simon@itshandi.com
Carlos Martinez
02:38:18
Thank you all panelists and attendees - great discussion, greatest questions. For any loyalty program willing to offer access to reading content to their pax while they remain at home - https://blog.pressreader.com/pressreadercares
Ridha Ben Gara
02:38:47
Thanks Rohit and to all panelist!
Alex Allen
02:39:17
Thank you panellists for such a good Webinar - it's been very beneficial to hear all of your insights and the polls from the attendees also. Thank you very much!
Saurabh Singhal
02:40:03
Thanks for the excellent session.
Tikaram GK
02:40:44
Thank you Panelist , it was excellent session. Learn so much today.
Ulf Roeed
02:41:10
Thanks for the excellent webinar from us in Norway!
Rich Antcliff
02:41:10
Thanks to all !
Alan Branagh
02:41:14
thanks
PAULINE HOOGERVORST
02:41:17
Thanks for great session
Marion Hollands
02:41:18
Thank you
Todd Coons
02:41:20
Thank you very much. Excellent discussion!
Winsor Chiu
02:41:21
Thanks all for the excellent session.
Tony Aggarwal
02:41:22
thanks
Kevin Antcliff
02:41:22
Thank you!
Vincent Pilon
02:41:22
Thank you Rohit and all!
Tod Yankee
02:41:22
Thank you all, Very insightful!
Masthan Shaikh
02:41:23
Thank you Rohit, Ivan, Daniel, Antoin, and Joe
Simon Gore
02:41:23
Useful and inspiring session, and good luck to the industry!
ANARGYROS MAMAIS
02:41:23
Thank you all, great job.
Andre Valera
02:41:28
Thank You All!
Italo D'Ascoli
02:41:30
Thanks again
Isabelle Racine
02:41:31
Thank you very much for the session, stay safe
Fariel Taus
02:41:32
Thank you !
Ash R
02:41:34
thank you
Jérémy HAMON
02:41:37
Thank you :)
Sanel Ahmic
02:41:38
Thanks, everyone. Cheers! All the best.
ABIODUN AKINYEMI
02:41:38
Thanks rohit and the panelists
Oluwasola Awe
02:41:50
thanks Rohit and the panelists
Rajesh Shetty
02:41:50
Thank you ...great insights