Zoom Logo

DTC & E-Commerce Business Models -- with Maegan Scarlett - Shared screen with speaker view
Seth Spears
18:39
Love this!
Jenny Thompson
37:00
Also cheap customers are expensive customers to have. They use more CS, refund more, etc.
Zal Shemtov
01:08:27
Any other tips on how to understand your consumer persona better? (You mentioned understanding your own psychology and finding consumer persona exercises online)