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Remote Working for Legal Services in Washington - Shared screen with speaker view
Jacob Kuykendall
28:41
hello
Jacob Kuykendall
33:18
Record Project at the King County Bar
Elizabeth Fitzgearld
33:19
Clark County Volunteer Lawyers Program
Sara Zier
33:22
TeamChild
Rosemarie Thurman
33:23
Rosey from TeamChild Spokane
Sarah Villegas
33:24
KCBA Neighborhood Legal Clinics
Dusty Weber LaMay
33:24
Trans Advocacy in Rural Places
sue encherman
33:25
sue- NJP
Eloise Barshes
33:25
Chelan Douglas County Volunteer Attorney Services
Deborah Espinosa
33:27
Living with Conviction
Julie Griffith
33:28
Spokane Bar Volunteer Lawyers Program
Joanne Sprague
33:30
Kitsap Legal Services
Madeline Rider
33:30
Columbia Legal Services
Brian Neuharth
33:32
Tacomaprobono VOCA
Victor Barajas
33:36
Benton Franklin Legal Aid
Sheila Bailey
33:36
TacomaProBono NALAP
Maha Jafarey
33:37
Communities Rise
Veaney Martinez
33:38
Blue Mountain Action Council Pro Bono Program
Judy Lin
33:39
KCBA Family Law
Grete Schultz
33:40
Solid Ground
Corey Guilmette
33:40
Public Defender Association
Barb Otte-Potter
33:40
Benton Franklin in Kennewick
Christopher Collado
33:42
NWIRP
DANIELLE CALDWELL
33:46
Benefits Legal Assistance at Solid Ground
Anya Morgan
33:47
Lavender Rights Project
Gus Voss
33:55
I work with TeamChild representing kids in JR.
Talia Churchman
33:57
AmeriCorps Members serving at Cowlitz Wahkiakum Legal Aid as a Equity and Justice Community Coordinator
Lawrence Weiser
33:57
Gonzaga Law School
Barbara Gorzinski
33:59
St. Vincent de Paul Council
Eloise Barshes
34:01
Chelan Douglas Voluneer Attorney Services
Christa Lenssen
34:08
Thurston County Volunteer Legal Services
Gillian Dutton
34:16
Seattle University Law School Clinic and Externship Program
Elizabeth Fitzgearld
38:09
Espy-Have you seen an increase in no-show rates transitioning to phone appointments?
Eloise Barshes
40:38
Are all consults telephonic only? Are you using any computer communication services like Zoom?
Elizabeth Fitzgearld
40:58
And how is document review handled (if at all)?
Madeline Rider
48:09
Anyone else receive the notice from ABC Legal re shut down of process service? How are folks handling that?
Dusty Weber LaMay
48:43
We have seen that with LGBTQ folks and QLaw and LRP are about to host a collab online estate planning rapid response estate webinars
Dusty Weber LaMay
49:23
we are facing the same signature issues
Sheila Bailey
49:50
Remote Online Notarizations are allowed in WA from 03/27/20 until midnight on 04/26/20.
Deborah Espinosa
49:53
Thanks for organizing this. I have to get on another call. Be well.
Malou Chavez
49:59
Espy—for the notary question: Gov. Inslee made SB 5641 effective March 27, 2020 until midnight on April 26, 2020.PROCLAMATION BY THE GOVERNOR AMENDING PROCLAMATION 20-05 Electronic Notary Effective Date WHEREAS WHEREAS,PROCLAMATION BY THE GOVERNOR . AMENDING PROCLAMATION 20-05 . 20-27 . Electronic Notary Effective Date . WHEREAS, on February 29, 2020, I issued Proclamation 20-05, proclaiming a State of Emergency for all counties throughout Washington State of as a result of the coronaviruswww.governor.wa.gov
Ngoc Nguyen
50:33
ELAP also uses DocuSign for anything that needs a signature without notary.
Madeline Rider
50:47
CLS is using Adobe Sign
Judy Lin
51:06
We've used Adobe Fill and Sign for document signatures for clients able to navigate it. It's free.
Emily Van Yuga
52:46
Thanks for sharing Malou!
Eloise Barshes
53:36
Tech Soup offers a discount for DocuSign.
Madeline Rider
53:44
Do you attach the e-signature audit trail sheet to legal docs?
sarterus rowe
53:46
Adobe sing is easy to use, We use Hello Sign here, DocuSign is great.
Ngoc Nguyen
54:06
ELAP got DocuSign through TechSoup. We have license that the entire office uses.
Esperanza Borboa
54:41
Thanks Malou.
sarterus rowe
54:55
@madeline I keep the e-sig page in the file but do not file it with the court unless there is an authentication challenge.
Madeline Rider
56:58
Thank you Sarterus
Judy Lin
57:12
Anyone have good scanner app recommendations?
Corey Guilmette
57:51
If clients don’t have a scanner, Dropbox (and probably other cloud file services) allow you to convert photos of documents to PDFs. So clients can just text photos of documents and we convert them to PDFs
sarterus rowe
58:36
scanning apps: google drive app has a scan option, Office Lens is also very good
Elizabeth Fitzgearld
58:50
Yes, we also just ask clients to take pictures and text or email to us
Madeline Rider
01:00:02
Experiences on-boarding resistant staff to new tech like MS Teams/SharePoint?
Riley Moos
01:01:01
If you/your clients have an iPhone, there is a scan feature in the notes app that works pretty well
Madeline Rider
01:01:09
What have been some effective ways to train people quickly on new tech?
Eloise Barshes
01:05:31
And we are on information overload!
Madeline Rider
01:05:54
Thank you for those answers - so helpful!!
Brian Neuharth
01:09:59
What is the work around for folks without access to a printer or word or even the internet (libraries closed)?
Emily Van Yuga
01:12:07
Can you explain how to use external forms in LegalServer?
Victor Barajas
01:12:26
Where can we get more information on the Legalserver External Forms
Elizabeth Fitzgearld
01:14:09
External Forms Training from LegalServer: https://youtu.be/mJt0zDOz-vM
Dusty Weber LaMay
01:14:36
to clarify....estate documents usually can not be e-signed on docusign or other programs correct?
Barb Otte-Potter
01:15:12
What are your thoughts on a lock box out side an office to receive docs from clients? Security issues? Or would snail mail be best?
Dusty Weber LaMay
01:17:12
due to the presence requirement
Esperanza Borboa
01:25:22
Creating a "home office" is essential even if its just corner of your bedroom or the end of the dining room table. Letting family know what your work schedule is at home.
Madeline Rider
01:25:59
Do folks using Zoom have Zoom host accounts for each staff member using it? What other tools are folks using for external video conferencing? We use Teams for internal meetings but only have 5 Zoom host accounts which can be challenging.
Esperanza Borboa
01:26:21
schedules are more challenging when you have children because you have to juggle so much more, my hats off to all you parents who are doing a great job
Esperanza Borboa
01:27:45
I learned today that I can set up a Zoon account for shorter meetings at not cost.
Esperanza Borboa
01:29:44
Yes!
Eloise Barshes
01:30:03
Such great information! Thank you.
Dusty Weber LaMay
01:30:40
has anyone tried legaler? i saw they are offering a free premium account for a year due to covid
Dusty Weber LaMay
01:30:56
they appear to be a video meeting app
Esperanza Borboa
01:32:45
Microsoft Teams
Eloise Barshes
01:33:26
What do you think about SplashTop
Eloise Barshes
01:34:48
Yes, and it shows what you are doing?
Eloise Barshes
01:35:03
Not a question.
Emily Van Yuga
01:35:32
LastPass
Esperanza Borboa
01:36:53
This sounds like a great source!
Elizabeth Fitzgearld
01:38:14
I use RememBear. Because-you know-bears are awesome.
Christal Chiu
01:38:27
Telegram is great and fully encrypted too
Christal Chiu
01:38:31
and free!
Christal Chiu
01:39:11
You can also send self-destructing messaging.
Esperanza Borboa
01:41:17
30 minutes?
Grete Schultz
01:42:04
Any tips for faxing without your fax machine? Sorry if this was covered, had to pop off for a few minutes.
sue encherman
01:42:31
efX
sue encherman
01:42:37
EFAX
Tamara Hayes
01:42:44
fax2mail
Esperanza Borboa
01:43:07
can e-Fax be an option for clients to use?
Emily Van Yuga
01:43:08
Hi everyone! As Sart mentioned, if you’re an LFW grantee, LFW is offering one-on-one follow-up sessions with Sart. We will email more details after this webinar!
Esperanza Borboa
01:43:26
Thanks LFW
Anna Steele
01:43:34
asteele@just-tech.com
Ngoc Nguyen
01:43:42
ELAP use Audian, it's VOIP. We can receive and send fax via email.
Dusty Weber LaMay
01:43:45
thanks yall!
Lawrence Weiser
01:44:04
Is the recording of this seminar available for other staff?
Eloise Barshes
01:44:08
Thank you! So helpful!
Veaney Martinez
01:44:25
thank you great info!
Julie Griffith
01:44:27
Thanks all
Emily Van Yuga
01:44:28
We will have this webinar recording on LFW’s website and will email it out as well!
Barb Otte-Potter
01:44:37
Thank you so much, great info.
Maha Jafarey
01:44:39
Thank you!!
Eloise Barshes
01:44:43
Thanks LFW!
Eloise Barshes
01:44:58
stay well
Lawrence Weiser
01:44:59
Also copies of the power point?
Kelin McCloskey
01:44:59
Thank you!
Emily Van Yuga
01:44:59
Thank you Sart, Anna, Espy and Dorothy!
Rosemarie Thurman
01:45:07
Thank you very interesting webinar.