Zoom Logo

Joe Lopez: Jabber & VOIP Devices - Shared screen with speaker view
Trina Rodriguez
29:24
Resource: oit.duke.edu, then type in Jabber
Betsy Melcher, MS, Atc, MHS, PA-C
36:24
I am not sure I understand what we are looking at on this screen - is this Jabber from the desktop?
Betsy Melcher, MS, Atc, MHS, PA-C
36:48
Thanks
John Carbuccia
37:30
I have an issue with my Jabber - IF someone calls me and I miss the call, when I click on “Call Back” the call fails because it’s needing to dial a “1” before calling back, is this something I have to live with? I’ve called OIT and they said it’s a setting in my Jabber but I can’t find it
Jack D'Ardenne
45:48
https://software.duke.edu/node/95
John Carbuccia
46:01
Can Jabber update itself like most other Apps?
Jack D'Ardenne
46:52
Headsets - https://oit.duke.edu/help/articles/telephone-headsets
pab7
48:20
I'm having trouble with the mobile app. It won't let me make calls. I have an Android device and, when I open the keypad, it says "Cannot connect to Cisco Unified Communications Manager server. Check your network settings. Reconnect." Do I need to contact OIT about this?
Jack D'Ardenne
48:20
Cisco Jabber phone request - https://duke.service-now.com/nav_to.do?uri=%2Fcom.glideapp.servicecatalog_cat_item_view.do%3Fv%3D1%26sysparm_id%3D3e97a64f4f598e0005214b8e0210c730%26sysparm_link_parent%3D279b20314f1046007b338b8d0210c769%26sysparm_catalog%3De0d08b13c3330100c8b837659bba8fb4%26sysparm_catalog_view%3Dcatalog_default%26sysparm_view%3Dcatalog_default
Julie Harris
48:27
The link to Hello Direct doesn’t seem to be working for me.
pab7
49:18
No, not yet.
petet
52:16
Thank you! I am presently waiting for a callback from OIT, to connect my work calls on my Android and Jabber. Patiently waiting.....Thanks
John Carbuccia
54:57
Does Jabber disconnect the call when switching from WiFi to LTE?
John Carbuccia
55:21
iPhone
Angela Crews
55:21
where can we find what version of Jabber we are currently using?
John Carbuccia
58:06
Does the Phone APP update itself via the App/Play Store?
Andrea Glass
59:47
Can Jabber be used externally for video ?
Andrea Glass
01:00:15
ok