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Advice in a Sandwich: How to offer suggestions the Motivational Interviewing Way - Shared screen with speaker view
Daryl Stoner
32:07
Sorry, I ran out to pick up printout of handout. Where is the link for the survey?
Bruce Block
32:13
Good Morning. Bruce Block, PRHI
cnewman
32:21
Cindy Newman Vale-U-Health PHO insurance co Monongahela Valley Hospital
Alexa Fields
32:22
Good Morning! My name is Alexa, I am a rn case manager with AmeriHealth Caritas
Mary Jane Rogan
32:46
the link to the survey is in the first item in the chat. copy into another browser window
tadiso
33:06
James Wright
Daryl Stoner
35:12
I don't see how to raise hand.
Shannen Lyons
35:22
I don't see the link to the survey
Daryl Stoner
35:39
I don't see link to survey either. chat starts with introductions.
Robert Ferguson
35:55
Please introduce yourself via the chat. Once you are logged in, please turn on your video and change your name so we can see your first and last name. We will be referring to the notes/handouts that you received in an email last week. Please have that document available throughout today's session. Attendees are muted upon entry, and you can unmute yourself by moving your cursor to the bottom left corner of the screen and clicking "unmute." After today's session, please complete the evaluation here: https://www.surveymonkey.com/r/JZ9NGT2.
tadiso
36:46
where is the suvey from last week
Shannen Lyons
36:56
that link doesn't take me to a survey it says were sorry but its unaaialbe
Shannen Lyons
36:59
unavailable*
Lori Abbott
37:27
Client
Suzanne Rutkowski
37:29
themself
Shannen Lyons
37:30
client
Heather Ofak
37:31
client
Lauren Miscannon
37:33
Client
Lea bell
37:34
client
robertambrose
37:35
The Client
Megan Hess
37:36
client
judithfaust
37:43
client
Lori Abbott
38:02
ambivelence
Pauline Taylor
38:02
https://www.surveymonkey.com/r/JZ9NGT2.
Suzanne Rutkowski
38:03
ambivalence
robertambrose
38:09
righting
judithfaust
38:15
ambivilance
Pauline Taylor
38:20
https://www.surveymonkey.com/r/JZ9NGT2
Pauline Taylor
38:45
Just remove the period from the end of the survey link.
Shannen Lyons
43:59
resistance
Pamela Hess
44:15
Push back
lnester
46:14
cared
Pamela Hess
46:16
Successful
lnester
46:29
empathetic
Lea bell
46:38
Kind
Heather Ofak
46:38
empathetic
Shannen Lyons
46:39
empathy
Adam Sledd
46:39
sometimes it took me years to heed that advice
Jennifer Condel
46:42
listenting
Kenneth Alexander
46:48
honest
Adam Sledd
46:54
so patience, tolerance
VALERIE POLLAK
47:04
honesty
robertambrose
47:21
Their skill set
Lauren Miscannon
47:35
History of trusting them
sherry
47:47
knowledgeable
Loretta
47:48
concerned about my future
Alexa Fields
47:50
Compassion
Laura Line
47:57
Focused on me
Suzanne Rutkowski
48:19
encouraging
Laura Line
49:37
validation for seeking help
robertambrose
49:38
engaging
Laura Line
57:04
You reflected her statements back to her, which is validating
Heather Ofak
57:29
you let her speak, took pause
Shannen Lyons
57:44
used open ended questions so she could explain how she was feeling, and reflected on her answers
Lauren Miscannon
57:45
You engaged by asking what she knew already and how she likes to learn.
Lea bell
57:51
gave options, so she can pick instead of you telling her what to do
judithfaust
57:59
Reflecting, meet her where she is at in the process, open ended questions
robertambrose
58:14
affirmed,
Laura Line
01:01:54
2
Shannen Lyons
01:01:56
2
Heather Kerns
01:01:58
2
Kenneth Alexander
01:02:00
2
Lea bell
01:02:01
2
judithfaust
01:02:05
2
Shannen Lyons
01:02:13
positive affirmatio
Shannen Lyons
01:02:15
n
Daryl Stoner
01:02:23
change affirming
Lea bell
01:05:40
reflection
Emily
01:05:44
reflection
robertambrose
01:05:51
there was reflection
Heather Kerns
01:05:58
the doctor asked permission
Laura Line
01:06:00
the clinician moved at the pace of the interviewee
Shannen Lyons
01:06:20
summary of things
Adam Sledd
01:21:14
Thanks Adam and the rest of our group!
VALERIE POLLAK
01:21:40
Thanks for volunteering Robert
Laura Line
01:21:43
Reflecting what I said and making sure we were on the same page
Emily
01:22:01
some joining, reflecting, being curious
Pauline Taylor
01:22:10
asking permission
Laura Line
01:22:16
Giving multiple options
Megan Hess
01:22:22
Helped come up with a plan to make changes
Laura Line
01:22:32
brainstorming together
Adam Fussaro
01:22:34
calm and resisted adversarial position
Kenneth Alexander
01:23:05
kind concerned offered a lot of choices and never made the speaker fill trapped or over whelmrd
Laken Ethun
01:23:33
Didn’t shame or make me feel bad
Robert Ferguson
01:29:06
Just a reminder, here's the link to the session evaluation https://www.surveymonkey.com/r/JZ9NGT2