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Seller Roundtable: Making my first sale on Amazon - Shared screen with speaker view
Ruihong - Amazon Seller Ambassador
18:53
hello everyone :)
Aaron Lucas
19:01
Great to be with you from the Gold Coast in Australia
Kong Kwok Hon
19:17
Hi
Modi - Amazon Seller Ambassador
19:24
Hello all!
Debbie - Amazon Seller Ambassador
19:36
Hello everyone!
Sasha Waseem
19:43
Hi from Hong Kong
Felix - Amazon Seller Ambassador
19:48
Hello!
Michelle Hughes
20:54
Can Debbie please speak up I can hardly hear her
Debbie - Amazon Seller Ambassador
21:27
Ok will try to project!
Michelle Hughes
21:46
Thank you Debbie
Joo Siong Sim
21:51
Will you share the recording later ?
Ruihong - Amazon Seller Ambassador
23:08
yea, it will be posted on the amazon seller ambassador page
Richard Agbay
23:12
Hi there, how is Fulfillment by Merchant and Fulfillment by Amazon works?
Suman Masciarelli
23:25
What are the Amazon Store Names for the Ambassadors
Joo Siong Sim
23:49
amazon seller ambassador page? What is the URL ?
Sasha Waseem
23:58
I represent a consumer electronic brand from Hong Kong and we started our amazon store in singapore but now we want to sell in usa so need your kind suggestions advise how to grow . We dont know any info rules about usa
Michelle Hughes
24:38
Fleix was that from getting your products sorted and on AMmazon or when you registered on Amazon ?
Crystal Chan
26:34
Hey Joo! You can follow their FB page here: https://www.facebook.com/AMZSASG
She Reen
26:35
How you guys started? How you arrange the shipment all around the world? What payment system? How and what do Amazon charge? How you track your stock? Is there a place for stocks? What is the best product?
Bob Dwane
27:35
what is the difference between amazon.com and amazon.sg?
Michelle Hughes
27:37
What research tools do you use to identify the opportunities in other markets ?
Andrew Lam
28:01
sorry... what is PPC?
Michelle Hughes
28:06
pay per click
ERIC OOI
28:27
The amazon got any campaign for no prime promo seller?
Michelle Hughes
28:53
aren't all sellers in Singapore prime automatically ?
Jennifer Wee
29:29
Debbie, which country do you list your products?
Michelle Hughes
29:49
@bob Dwane about 320 million in audience and goegrpahivally area for .com North America
Joo Siong Sim
30:06
tq
Andrew Lam
30:06
So without doing PPC, it is very difficult to sell?
Debbie - Amazon Seller Ambassador
30:15
@jennifer in North America, Europe, SG, AU
Raymond Seetoh
30:20
How do you ship your products to Amazon FBA Warehouses in USA?
Wesley Oxenham - www.farmcity.co
30:39
How many of you guys (ambassadors) sell your own product, vs you resell products?
Aaron Lucas
30:55
I have my own Wine Labels in Australia, what is the best way to get them into the market? Are any of our guests interested to get involved?
Aaron Lucas
31:29
austbus@bigpond.net.au
She Reen
31:47
How you guys started? How you arrange the shipment all around the world? What payment system? How and what do Amazon charge? How you track your stock? Is there a place for stocks? What is the best product?
Debbie - Amazon Seller Ambassador
32:07
@raymond I ship with fedex/DHL/freight forwarder
ERIC OOI
32:19
Can share Got any daily job must look up?
Sasha Waseem
32:19
Hi great sellers.. for Electronic brand like smartwatch, headphone, power bank etc there are many other top famous brands in market BUT since we are new so how can we make our products sell easily in USA .. 1. With ads / deals / coupons or campaign ? Oe what way ? Pls advise
Aaron Lucas
32:22
What is PBC ???
Debbie - Amazon Seller Ambassador
32:50
@aaron PPC is pay per click advertising. in amazon it’s called Sponsored Advertising
Lina Basri
33:07
From the start do we need so much capital?
Aaron Lucas
33:15
thanks
Raymond Seetoh
33:18
@Debbie is it airfreight or oceanfreight? how many days and what pricing?
Debbie - Amazon Seller Ambassador
34:00
@raymond any way is fine. it all depends on your product, weight/dimensions, where you’re shipping from. you have to get quotes from the freight forwarders
961 3787 9968
35:36
How do I ship out my product? Do I get my own freight co?
Suman Masciarelli
35:55
We have a premium women’s brand HOPEROSA.COM making easy for working women -stylish and comfortable shoes as we match to exact user fitting. If any seller wants to collaborate - help@hoperosa.com
Ruihong - Amazon Seller Ambassador
36:23
shipping depends on where your manufacturer is located
Andrew Lam
36:45
Is Amazon USA extremely price sensitive. meaning buyers usually good for cheap products. More expensive products is difficult to move?
She Reen
36:55
what is the payment system used?
Suman Masciarelli
37:17
Is there an FBA in Hong Kong on Schenzen for easy distribution across SE Asia
ERIC OOI
37:31
How yours guy solve the problem about oversea cannot send out the product with the battery. And electronic brand seller
Ruihong - Amazon Seller Ambassador
37:40
I think amazon customer accept a range of prices
Ruihong - Amazon Seller Ambassador
37:49
you need to show them the value of paying
Kim Sokheng
38:37
how can I know and avoid intellectual property product?
Kiat Grace Ang
40:06
what is amazon post ?
Modi - Amazon Seller Ambassador
40:40
https://advertising.amazon.com/solutions/products/posts
Wesley Oxenham - www.farmcity.co
41:21
I added my first 2 products this week. On the live product page I only see “add to wish list” and”see buying options”. I do not see “Buy now” and “Add to cart”. Anyone know why?
ERIC OOI
43:01
my SG advertising function is less compact with US. Like prime discount and promotion
Choo Harry
43:22
For the first step, how to start an account to sell in US?
Debbie - Amazon Seller Ambassador
44:15
@harry https://sell.amazon.com/
Hady Kurniawan
45:26
for testing the product (ship in minimum qty), is it better using air or sea?
Wesley Oxenham - www.farmcity.co
45:49
For Bundles, when we send the items to FBA, Do we need to already bundle them (package them together) or FBA will help do it on their end, as the items are can also be sold separately?
Ruihong - Amazon Seller Ambassador
46:14
better to bundle from the start
Debbie - Amazon Seller Ambassador
46:28
@hady air is more suitable for smaller volume, say below 100kg, and it’s much more expensive than sea
Ruihong - Amazon Seller Ambassador
46:35
for testing I actually use sea most of the time
Ruihong - Amazon Seller Ambassador
46:49
unless I am super confident
Hady Kurniawan
46:54
:)
Andrew Lam
47:10
What is the expected sales difference between FBA and FBM?
Aik Seah Neo
47:21
Do you guys have any fail products? Don’t mind share the products and the lesson share?
Choo Harry
47:32
@Debbie. Thanks for the link. Anyone from Amazon guide you along the way when you launch your products in US?
Hady Kurniawan
47:34
what is the best practice to become super confident ? what is the best practice to do a differentiate from others (read comments)?
Aik Seah Neo
47:35
learn*
Debbie - Amazon Seller Ambassador
47:44
@ruihong have you tried the new function for creating bundles on amazon?
Tom Kong
48:10
for us amazon you need a us banking account?
ERIC OOI
48:16
FBA is mean only available the warehouse in US?
Ruihong - Amazon Seller Ambassador
48:26
@debbie I have not tried haha
Debbie - Amazon Seller Ambassador
48:27
@harry nope, but there are tons of videos and guides online and on amazon seller central that walk you through step by step
Hady Kurniawan
49:09
great insight .. :)
Debbie - Amazon Seller Ambassador
49:12
@hady best practice is to trial and error. read and learn as much as you can, and then fix issues along the way.
Haley
49:19
one of my products just went out of stock. i know amazon does not like this. do you have any suggestions on what i can do when my new stock arrives like listing optimization etc?
Jeremy Teo
49:22
Most of the platform had mega campaign on big events day, Amazon had prime day and events how do we participate in them. As prime day is nearing
Hady Kurniawan
49:54
@debbie but my money can not do trial and error :)
Jeremy Teo
50:11
Do you have account manager from amazon to help you, how can we access one?
Elgena Lim
50:25
Is there a section at the dashboard where we can see or participate in upcoming event
Bogdan Costache
51:22
Amazon has “mega campaign” too: Lightning Deals, Best Deals, Promotion, Coupons.
Bogdan Costache
51:44
For Prime Day - all above + Prime Exclusive Discounts
ERIC OOI
52:41
Prime day it is available for all country? SG also?
Wesley Oxenham - www.farmcity.co
53:36
Where do you guys(ambassadors) go to source/ get inspired from products to sell?
Suman Masciarelli
54:04
@Helen Angeline please mute yourself
hue kian
54:37
What is the "usual" return percentage rate?
Jeremy Teo
55:02
The return rate is higher than Shopee and Lazada.. haha
Tom Kong
55:26
what is the main difference between amazon us and amazon sg
Debbie - Amazon Seller Ambassador
55:37
@tom the size of the audience!
Amazon Seller Ambassador
56:22
Amazon US is to customers in the US (and international customers) while Amazon SG is to customers in Singapore :)
ERIC OOI
56:25
it is big different exposure if the seller use FBM?
Choo Harry
56:39
@Debbie Noted, so it is like a learn and DIY process to get products listed, delivered and paid. No need guidance or approval from Amazon staff in Singapore or US.
Jeremy Teo
56:46
Can I check with all since you guys mention about low MOQ meaning you are using the brand of the supplier?
Debbie - Amazon Seller Ambassador
57:16
@harry correct. you won’t get any personal help, but if you have issues, you can open cases with seller support.
Ruihong - Amazon Seller Ambassador
57:36
you have to deal with returns too
Ruihong - Amazon Seller Ambassador
57:45
that's the troublesome part
hue kian
58:01
@Felix: $5000 for 5-10 product + How much on PPC in total?
Haley
58:51
one of my products just went out of stock. i know amazon does not like this. do you have any suggestions on what i can do when my new stock arrives like listing optimization etc?
Jeremy Teo
59:23
Same problem here - I ran out of stock too. With longer shipment time now.
Wesley Oxenham - www.farmcity.co
01:00:00
Is there a typical sale life (season) for a product to sell? Or is there products you list since years back, and it still sells?
Aik Seah Neo
01:00:20
We understand amazon is a competitive market, and if you are selling well. Someone will try to copy and sell cheaper than you, there will be a price wars. Any tips to prevent that?
Debbie - Amazon Seller Ambassador
01:00:30
i don’t do anything specific when i replenish stock. i have heard of other sellers who have techniques to improve their ranking, but not me
Kiat Grace Ang
01:00:40
how much are y’all paying on average for PPC? as in 50 ct? one dollar etc
Leong Lim
01:01:07
@cindy Subscribe to Helium 10 and use Profitability Calculator to find if this product makes sense
Leong Lim
01:01:26
ROI calculation is the most important determinant of a product viability
Leong Lim
01:03:41
Suppress the listing by removing the images when OOS. Ranking will not be hurt
Andrew Lai
01:04:10
How much time do you have to spend on these businesses, is it a full time venture?
Leong Lim
01:04:35
I lost my 11 year old consultancy business during Covid. Full time for me now.
Leong Lim
01:05:52
First 30 days is your honeymoon period.
Haley
01:06:41
what specific steps should you do during the honeymoon period?
Leong Lim
01:06:58
If you go OOS in the first 30 days, pull out your images to suppress your listing. When you go back on stock, you will not lose your BSR.
Joris D'Souza
01:07:16
As a new seller with first product FBA shipment, I created a shipping plan of 400 units and the system acceoted with error or restriction. more than 200 units? I understand that restricted to only 200 units during Covid19 situation.
Leong Lim
01:07:29
Make sure your listing is optimised and load up on PPC in the first 30 days. Use coupons work as well.
Leong Lim
01:07:59
Just a few days ago, all new sellers get 1,000 units. No longer 200. Only if you are a new seller.
Leong Lim
01:08:48
If you are a seasoned seller, your inventory limit is based on your category. Bad news for them. Good for new sellers.
Joris D'Souza
01:09:02
Rephrased: As a new seller with first product FBA shipment, I created a shipping plan of 400 units and the system accepted. Moving forward, will I face any issue? I understand that restricted to only 200 units during Covid19 situation.
Choo Harry
01:09:11
Any of the seller ambassadors has any advice for sellers that have vast varieties of low value items to global sell to US? Will it be viable and justify the cost to send it to US? Take for example an item with retail price S$3 to S$5.
Joris D'Souza
01:09:24
Okay noted and thank you
Leong Lim
01:09:36
All the best Joris
Kong Kwok Hon
01:10:38
Can the ambassadors share how long it takes for you all to comfortably achieve your desired passive income? Thanks
Leong Lim
01:10:48
@Joris, when you start selling and do well, Amazon AI will allow you higher limits, you can hit 1.3K for your first product and even up to 3,000 for the next few months
Joris D'Souza
01:11:28
My shipping label is partly in Chinese language. Especially the USA country name also in Chinese. Is it okay? or will it be an issue at USA port?
Leong Lim
01:11:35
Helium 10 is your compass. I used it exclusively to help me with my Amazon business. I am not from Helium 10 but its a godsend.
Leong Lim
01:12:06
Your shipping label is generated by amazon it cannot be in Chinese.
Leong Lim
01:12:30
Make sure you have a carton mark as well. Go google it and paste it on every carton.
Ruihong - Amazon Seller Ambassador
01:12:31
helium10 woo
Haley
01:13:37
i just started selling on amazon last month. when do you think is the best time to register my brand and start my storefront?
Leong Lim
01:14:07
I just got my Brand Registry. Its a useful defensive move against alot of Chinese sellers with black hat.
Leong Lim
01:14:41
I recommend talking to Trademark Angels who are a law firm to help Amazon brands
961 3787 9968
01:15:11
Can u list out the training sites? Thanks
She Reen
01:15:12
project what?
Leong Lim
01:15:19
Project X
She Reen
01:15:23
thanks
Amazon Seller Ambassador
01:15:30
Helium 10's Project XAmazon Seller University
Leong Lim
01:15:31
Kevin King is a great seller who shares
Joris D'Souza
01:15:32
But the shipping plan was created using my Amazon Seller Central account for North America. Then printed the Label in pdf from the dame account.
Haley
01:15:34
@leong thank you! how much did you spend for brand registry?
Debbie - Amazon Seller Ambassador
01:15:52
Helium10 and Jungle Scout - lots of good guides and videos. And Felix is talking about Amazon Seller University
Leong Lim
01:15:54
@Haley. I spent USD1K and it takes 2 months
Leong Lim
01:16:13
Talk to Anita from Trademark Angels. You can mention my name for a discount.
Haley
01:16:29
@leong okay thanks so much!
Leong Lim
01:16:37
You are most welcome. All the best
Ruihong - Amazon Seller Ambassador
01:16:39
i should ask for a helium10 referral link
Leong Lim
01:17:08
https://www.helium10.com/?wickedsource=google&wickedid=469824764536&wtm_term=helium%2010&wtm_campaign=11253906390&wtm_content=109614549079&wickedplacement&wickedkeyword=helium%2010&utm_source=google&utm_medium=cpc&utm_campaign=11253906390&utm_term=helium%2010&gclid=Cj0KCQjwsqmEBhDiARIsANV8H3ZeCJrv-3TqbDcdieabCK2xxUHw2ple8_VKNSr7t1hZNsGLqhlnHA0aArHKEALw_wcB
Leong Lim
01:17:31
H10 is the most important tool for me. Thats me.
Leong Lim
01:17:55
Scale Insights for PPC
Ruihong - Amazon Seller Ambassador
01:18:35
its harder work and you have to be self motivated
Leong Lim
01:18:42
4 hours a day. business. Hooya
Leong Lim
01:18:57
Thanks for sharing.
Leong Lim
01:19:45
Its a cash based business. How much returns is how much you willing to put in. All the best everyone.
hue kian
01:20:03
thank you for sharing@
Ruihong - Amazon Seller Ambassador
01:20:15
thanks for joining everyone :)
Siew peng Foo
01:20:16
Thank you :)
Steven Poon
01:20:18
Thanks a lot.
She Reen
01:20:27
tq
Lina Bridal
01:20:30
Thanks for sharing. Takecare
Mangaleswary Vimalanathan
01:20:32
tq
Jennifer Wee
01:20:48
Thanks