The times require creativity, flexibility, and quick pivots. Communicating effectively through these days is challenging yet critical. Learn some key skills to instill in you confidence for dealing with difficult conversations that trigger high emotions. Understand the issues and ways to de-escalate the rhetoric, ask powerful questions that will shape positive responses, and identify ways to hone your skills for clear communication with peers and supervisors.
Rev. Dr. Karin Walker is the senior pastor of Fallston United Methodist Church. She serves as the Coordinator of Coaching Services for the Mid Atlantic Foundation. Her coaching experience extends through fourteen years and includes mediation of conflicts in organizations and churches.