Learn about the findings from a recent study of continuous quality improvement in urban child care centers. Presenters will share information about the quality improvement method (the Breakthrough Series Collaborative), the outcomes for participants and programs, and the mechanisms that drove the changes. Details will be provided about how changes in practice were supported and the tools used to measure changes in relational dynamics and organizational culture. This session will be interactive and offer opportunities for participants to apply key lessons to their own quality improvement work.
Presenters: Jen Agosti, JRA Consulting Ltd.; Jennifer Cleveland, Tamara Halle, Kathryn Tout, and Tiffany Bamdad, Child Trends; Anne Douglass, University of Massachusetts Boston; Stephanie Doyle, Center for the Study of Social Policy