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Reshaping VOC for Recovery and Beyond
For many organizations, innovation priorities have adjusted dramatically over the past several months as have the goals for and approaches to conducting VOC research. In this upcoming webinar, VOC expert Kip Creel will describe how organizations are engaging customers to understand their short-term recovery efforts and assess medium and long-term shifts in needs and behaviors. Creative methods are emerging because face-to-face engagement is still limited and in some cases, altered permanently.

Jun 9, 2020 10:00 AM in Eastern Time (US and Canada)

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