Cybersecurity Engineer & Project Lead
National Institute of Standards and Technology (NIST)
National Cybersecurity Center of Excellence (NCCoE)
A hotel property management system (PMS) is a prime target for cyber criminals. A successful breach could give a criminal access to valuable data resulting in financial loss, operational disruption, reputational harm, and lengthy regulatory investigations and litigation. On March 30, 2021, the NIST NCCoE released Special Publication 1800-27, Securing Property Management Systems. This collaboration with the hospitality community and cybersecurity technology providers demonstrates how hospitality organizations can use a standards-based approach with commercially available technologies to protect property management systems.