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Spotlight on: Dealing with cladding complaints: Three key lessons for social landlords
We’ve published a report focused on complaints about cladding, the report has identified three key lessons for social landlords in dealing with complaints about cladding to ensure that the impact on all residents is recognised.

The report focuses on where we have received most complaints – the response of social landlords to leaseholders and shared owners seeking to re-mortgage, staircase or sell.

The report has been published on our website: https://www.housing-ombudsman.org.uk/wp-content/uploads/2021/05/Housing-Ombudsman-Spotlight-report-on-cladding.pdf

Sep 28, 2021 10:00 AM in London

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