Presenters: Erin Smith, Director, Resource Connections, Wilkes Community College and Scott Johnson, Dean, Student Services, Wilkes Community College
Student retention and graduation are significantly impacted by unmet basic needs (e.g., hunger, homelessness, transportation, childcare, emergency expenses, health issues, and mental health) that force students to leave college. In 2020, WCC data showed that nonacademic barriers related to basic needs accounted for nearly half of the reasons cited by students for dropping a course. In this session, WCC staff will discuss the journey that led to the implementation of a Resource Connections Center for the promotion, collaboration, and management of wrap around services. Time will also be provided for you to share best practices from your institution. Note: The funding proposal for WCC’s Resource Connections Center (RCC) and the RCC’s annual report for its first year will be shared.