A difficult conversation is anything we don’t want to talk about. Learning to have that sweaty 10-minute talk is a critical leadership skill grounded in emotional intelligence.
In this one-hour webinar, you will learn how to have a difficult conversation, including:
• Affirming a positive relationship with the other person and clarifying your purpose
• Checking your own emotions so feedback is responsive, not reactive
• Separating the facts about what happened from the stories either of you make up about it
• Listening for understanding and avoiding defensiveness
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Instructor: Meg Dennison lives in the San Francisco Bay area and coaches inspired leaders and their teams in the tools of conscious leadership. From the key skill of self-awareness, leaders boost personal and team resilience that powers creative thinking and effective action. Meg delivers in-person and virtual leadership workshops, including Enneagram personality training. www.megdennison.com