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Clarity Connect Admin/Supervisor Training
During this training we will cover the following:

-How to customize the dashboard
-How to create and update reason codes
-Agent Rescue
-How to add and edit dispositions
-Roles and Authorizations
-Alerts
-Session Search
-Reports

Here are additional Resources:
- Admin Training Video: https://www.uc.solutions/Contact_Center/Clarity_Connect/Clarity_Connect_Training/Clarity_Connect_Admin_Training

Quick Reference Guides: https://www.uc.solutions/Contact_Center/Clarity_Connect/Admin_Experience

This session will be recorded. Once you register, you will receive all the meeting information, if you do not see this email, please check your SPAM folder.

For more information contact training@calltower.com
You can choose to attend one or more of the following sessions.







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