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Clarity Connect User Training
This training is a 30 min session and will cover the following:
-How to log into Clarity Connect
-How to log into the dashboard
-How to accept/ignore calls
-How to manage and end a call (agent console overview)
-Dashboard overview
-Session Search

Here are a few additional resources:
-Video: https://www.uc.solutions/Contact_Center/Clarity_Connect/Clarity_Connect_Training/Clarity_Connect_4.1_User_Training_Video

-Quick Reference Guide: https://www.uc.solutions/Contact_Center/Clarity_Connect/User_Experience/001Accepting_Calls_with_Clarity_Connect_-_4.1

This session will be recorded. Once you register, you will receive the meeting information, if you do not see it, please check your SPAM folder.

Any questions, please contact training@calltower.com
You can choose to attend one or more of the following sessions.









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