Frequently Asked Questions
Q: What if I have a question that isn't included in this FAQs?
A: Please submit your question in Feedback. We will do our best to answer and add to the FAQs as soon as possible.
Q: How do I install the .ipa file onto my iPad Controller?
A: Drag the .ipa file into the iPad section of iTunes. If you don’t see a small iPad icon on the top of the screen, try reconnecting your iPad. Another option is to import the .ipa file to iTunes. Connect your iPad to iTunes then install Zoom Rooms Controller app by clicking Install and Sync. Best practice is to delete the Zoom Rooms Controller App before installing the beta version.
Q: Can I share this beta?
A: Please don't share the beta software. If team members or other colleagues are interested in testing, direct them to the Home(landing) page.
Q: Is there a similar program for other Zoom Betas?
A: We are in the process of creating a program for other Betas. Please check-in at https://zoom.us/beta for updates.